Reverse Mentoring

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Hai sa traim cat mai e...When you were a kid growing up, who was the wisest person to you? Who you’d go to with your secrets and questions? I’m guessing it was probably your granpa.

Why is this? Why did we feel that our granpa was the person we could go to? Was it because we felt they offered a safer sanctuary from stuff that we didn’t want to share with our parents? Or was it because they were older than anyone we knew, so they must be wise?

Whatever the reason, one thing that can’t be denied is that older people have a wealth of experience behind them for many things. So why aren’t we using it?

I read a report the other day that said CMO’s are disappointed at the calibre of business students coming through their doors. They wanted someone who could hit the ground running, and this just wasn’t happening.

Of course it’s not going to happen. Students are only as good as the teaching, and this is suffering because of cuts in public funding to schools and universities (even dedicated business ones). So it’s a Catch 22 situation: no funding = less teaching = less knowledge.

At the same time, there are a host of older business people who are being cast aside from an age point of view. Many businesses are taking the approach that younger employees are the future as technology and business practices change, thanks to social media.

While this might be true to a certain degree, it’s not as clear-cut as these businesses think. Older people are getting more involved with social media, as anyone who attends the AgeOp chats on Twitter can attest to. And they still have an immense amount of experience built up over years of being in business.

So here’s an idea.

Reverse Mentoring = Simple Economics

Younger people know social media but don’t have business experience. Older people have that business experience but don’t necessarily have the social media knowledge. Isn’t there a simple correlation here?

Businesses can sponsor retired or semi-retired professionals to talk to business students and offer their years of knowledge and experience. This gives the students access to untold amounts of knowledge and skill-sets that they’d otherwise miss out on. It should also help appease the CMO’s who’re complaining about student knowledge.

On the flip side, the younger students coming through can help the older business professionals understand and adapt to social media quicker. This can either help them in their current jobs, or use it to combine with their retired or semi-retired status. Everyone wins.

It can’t be as simple as that. Can it?

Creative Commons License photo credit: Alexandra Groza

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About Danny

Danny Brown is Chief Technologist at ArCompany and an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also co-author of Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.

15 comments
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Matt Mahowald-New PFC
Matt Mahowald-New PFC

Hey Danny,
great article! When I was a young boy, i went to an older uncle for help and advice. In fact, it was that very uncle that helped my passion for healt, fitness and nutrition grow, and today I own several of my own center. I think about him a lot and how he instilled the importance of healthy living on me, especially when I am counseling one of my clients. However, I never thought about partnering with the older generation in this way. It's truly brilliant, because where one is weak the other is strong and vice versa. It's really business 101...isn't It? Thanks for the idea, I gotta go call my uncle now.

ANIL
ANIL

Great article.

Frank Reed
Frank Reed

Just had a younger employee at my bank claim that his generation (he is 25) is not lazy but rather they are uninspired because nothing is being taught to him. Felt college was a scam because there was no teaching about success. I have to agree with him there. I immediately took the chance to see if he would be interested in learning about Internet marketing from me and he was. That was fun.

Just to be clear, I am not a grandpa yet. Still many years before that happens. I can, however, try to impart whatever wisdom I have picked up on the way.

This is the real local factor that is being hurt to some degree by social media. There are people in our backyards that we can have a meal or drink with and help them in a very important way. I have found that if I ask the following question at least once a day something very cool happens: How can I serve you today?

Great post Danny. Keep up the great work.

Danny
Danny

That's a very valid point you make there, Frank.

While I used the 50+ numbers (from the #AgeOp discussions on Twitter), there's value to be had from any age. Perhaps I was using the older scope from a *forgotten generation* angle?

Either way, like you say, social media is great and a wonderful way to share knowledge and information. Yet there's nothing more social than your local community, and we need to remember that too.

LaraK
LaraK

Younger people know social media but don’t have business experience. Older people have that business experience but don’t necessarily have the social media knowledge.
via uberVU

Tim Jahn
Tim Jahn

I think it can start as simple as that and grow from there. We can all learn a lot from each other and the sharing of knowledge is a great thing.

Allie Osmar has started a mentorship program along these lines that appears to be going over well with people.

I like the way you think Danny :)

Danny
Danny

That looks an interesting concept, Tim. Just checked it out and looks like there's a definite interest from students, since they're fully booked and just looking for mentors now. So the need is definitely there.

PopArtDiva
PopArtDiva

It can be as simple as that and it should be, though often the corporate world will complicate things with endless "decision by committee".

Maybe the idea could be started with smaller, individual businesses, "mom and pop" establishments that could use the expertise and experience of an older individual or the tech savvy of the younger generation (though don't count out all those over 50 as technically challenged!). Sometimes a grassroots movement is that first step to global implementation.

It is a little like S.C.O.R.E., an organization I have taken advantage of on numerous occasions. S.C.O.R.E. a group of retired experts in various fields and their advice is free. I even found a food chemist there! However, it is a government organization and not geared towards deeper involvement.

It would be interesting to bring this up at the next AgeOp and see if a business model could be created for "The Mentor Marketplace - Putting people of all ages and ideas of all people together for a new tomorrow" or some such marketing speak like that.

Beth Harte
Beth Harte

Danny, this is a simple, yet great idea! I have always wanted a mentor in the business world...but they were rare, very rare. I think in the business world (especially in the US) there's an inherent fear that "if I share my knowledge, you'll take my job." And that will be hard to shake. So the idea of bringing mentors in to the workplace is ingenious. I teach "Writing for PR & Social Media" at an undergraduate level (18-21) and they don't see the connection between SM and business. Mainly because they don't call it "social media." For them it's a way to connect with friends, make fun of people, post pix, etc. Try changing that mindset to a business mindset...it's hard. It's like trying to convince them a playground can be used for business meeting. ;-)

Danny
Danny

That's an interesting point you make there, Beth, and something that companies obviously need to look at when it comes to recruiting younger people. A lot of the times it's viewed that they're more tech-aware, but as you point out, while this might be true, it's often not in the way that companies need.

I think there's a definite space for joint working - but, like anything, it's having the mindset to make it happen.

David Spinks
David Spinks

Well said Danny. All professionals, young and old, have something to learn from each other. A lot of experienced professionals are tightly tied to tradition and find it difficult to grasp new concepts. Younger professionals can bring a lot of new ideas to the table that older ones may not think of. At the same token, experienced professionals have a lot to offer based on their...well, experience. They've learned from mistakes that young professionals haven't had the privilege of making. Everyone has something to benefit from cooperation.

I spoke about similar topics a little bit more if you want to check it out...

http://davidspinks.com/2009/01/10/dont-pass-the-torch-just-share-the-light/

http://davidspinks.com/2009/01/12/how-to-set-up-a-mentorship/

Danny
Danny

Thanks David, I'll be sure to check these links out. It's good to know that there are people already looking at combining knowledge, experience and start-ups.

Matt Batt
Matt Batt

I'm a big advocate of mentoring the next generation of PR pros but I have to tell you...I've learned much more from them! This speaks directly to your reverse mentoring approach and I think it is brilliant. I think about all of the business professionals who come to me every day asking for some guidance and advice about social media. Many of these folks are age 40+ and view social media as "a place for kids," "not a place for business," & 20 other misconceptions they have about this new space. My biggest question about this proposal, "would C-level executives put their egos aside to accept being mentored by a twentysomething??"

Great conversation-starter, Danny!

Danny
Danny

You're a perfect example of how it does work, Edward - after all, won't you learn quicker from someone you respect?

And my bad - I should have said "grandparents" instead :)

Edward Mendoza
Edward Mendoza

I think it is that simple; we all have something to share, we just need to put down our preconceived notions of each other, as your blog points out. For me it's always been my grandmother, I talk to her almost every week and she lives in Spain! But her years of knowledge and her uncritical ear makes her a great source to learn from and talk to.

And guess who is teaching her about Facebook?

Trackbacks

  1. [...] Brown has an interesting idea to better utilize the intelligence and experience of the traditional communications professional as communications begins to shift to new media. Danny says, “Younger people know social media but [...]

  2. [...] way to learn.  I’m not necessarily talking about “reverse mentoring,” but it may be as simple (and enlightening) as discovering a new slant on an old strategy, [...]

  3. [...] Reverse Mentoring by Danny Brown [...]


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