Look in the mirror. What reflection do you see? What’s the answer that you get when you ask, “Who am I?”. It doesn’t matter if it’s a personal mirror or one with a business face – they’re one and the same at the end of the day. How you view yourself has a lot to do with how you’re viewed by others.

Look in the mirror. What reflection do you see? What’s the answer that you get when you ask, “Who am I?”. It doesn’t matter if it’s a personal mirror or one with a business face – they’re one and the same at the end of the day. How you view yourself has a lot to do with how you’re viewed by others.

Businesses spend so much time getting their brand right; their marketing; their PR; their sales; their online strategy. But you know what? None of this means a thing without customers. And customers do not want to feel second-rate. Strange but true – satisfy your customers and you’ll satisfy your shareholders and accountants. How’s your satisfaction level holding up?

Businesses spend so much time getting their brand right; their marketing; their PR; their sales; their online strategy. But you know what? None of this means a thing without customers. And customers do not want to feel second-rate. Strange but true – satisfy your customers and you’ll satisfy your shareholders and accountants. How’s your satisfaction level holding up?

Fear is a good thing. Fear is what spurns us to experiment. Fear is what leads us to overcoming hurdles and reaching far higher plateaus on the other side. In short, fear is our friend.

Fear is a good thing. Fear is what spurns us to experiment. Fear is what leads us to overcoming hurdles and reaching far higher plateaus on the other side. In short, fear is our friend.

Do we need so much choice all the time? Do your customers, your blog visitors, your newspaper readers, your immediate connections need that amount of choice? They come to you for a reason – should you potentially dilute that reason with too much choice? Sometimes we say better things when we don’t say anything at all. Other times small voices make the biggest noise. What choices would you prefer?

Do we need so much choice all the time? Do your customers, your blog visitors, your newspaper readers, your immediate connections need that amount of choice? They come to you for a reason – should you potentially dilute that reason with too much choice? Sometimes we say better things when we don’t say anything at all. Other times small voices make the biggest noise. What choices would you prefer?

Has the art of real conversation died, or is it still there? Do we need the facade of technology to allow us to open up to people? How do you communicate?

Has the art of real conversation died, or is it still there? Do we need the facade of technology to allow us to open up to people? How do you communicate?