If someone tells you that you want something, do you listen? Or do you ignore and think that only you know what you want?
If someone asks what you want, do you tell them your ideas and wish-lists? More than likely. We all like to be heard.
So why are you telling your customers what they want? Why are you not asking them? Instead of saying, “Hey, this is our new product, it’s just what you’ve wanted”, why not say, “Here’s the product you asked for”?
Or is that too simple?