Recently I wrote about why I was moving my #followfriday recommendations from Twitter to this blog. So, without further ado, here are my recommendations for this week. I hope you check them out – they’re all worth getting to know. Community. John Haydon (@johnhaydon). John is a massive influence on me. From his sterling non-profit… [Continue Reading]
Love
Love is fleeting. Love can come and go. Love can be betrayed. Love can be consuming and powerful. Love is everything. When was the last time you loved your customers? Your clients? Your employees? Offer them your love. Unconditionally. You never know how much love you’ll get in return, but you may be pleasantly surprised.
Love
Love is fleeting. Love can come and go. Love can be betrayed. Love can be consuming and powerful. Love is everything. When was the last time you loved your customers? Your clients? Your employees? Offer them your love. Unconditionally. You never know how much love you’ll get in return, but you may be pleasantly surprised.
Logan Movers Toronto and Adventures in Piss Poor Customer Service and PR

I don’t like to rant at his blog but Logan Movers of Toronto and their excuse for customer service (and incredibly bad PR) are a definite exception. As you might know, my wife Jacki and I moved house this weekend. While this can be stressful enough, it becomes even more so when you get a… [Continue Reading]





Blog Comments and Reputation Central
When people think of reactions from blogs, they normally think of negative reviews or inspiring stories. Comments aren’t usually high up on the list of monitoring and watching what’s being said online. Yet they should be, as a recent post by David Henderson and the subsequent conversation in the comments section show. I won’t go… [Continue Reading]