A-ha! Okay, now that the ABBA/Alan Partridge reference is out of the way (and sorry, I couldn’t resist!), I’d like to ask you a question. Okay, a few questions, I guess. What do you want to read? What do you want to know about? What can I help you with? How can I help you improve (and, in doing so, continue to improve myself)? I write about social media. I write about PR. I write about marketing. I write about…

Recently I wrote about why I was moving my #followfriday recommendations from Twitter to this blog. So, without further ado, here are my recommendations for this week. I hope you check them out – they’re all worth getting to know. Community. John Haydon (@johnhaydon). John is a massive influence on me. From his sterling non-profit work to his social media smarts, and his incredibly friendly demeanour, he’s the true spirit of community. He also plays a mean guitar. One of…

Love is fleeting. Love can come and go. Love can be betrayed. Love can be consuming and powerful. Love is everything. When was the last time you loved your customers? Your clients? Your employees? Offer them your love. Unconditionally. You never know how much love you’ll get in return, but you may be pleasantly surprised. Pin it

Love is fleeting. Love can come and go. Love can be betrayed. Love can be consuming and powerful. Love is everything. When was the last time you loved your customers? Your clients? Your employees? Offer them your love. Unconditionally. You never know how much love you’ll get in return, but you may be pleasantly surprised. Pin it

When people think of reactions from blogs, they normally think of negative reviews or inspiring stories. Comments aren’t usually high up on the list of monitoring and watching what’s being said online. Yet they should be, as a recent post by David Henderson and the subsequent conversation in the comments section show. I won’t go too much into the actual blog post or the comments, as they’re both recommended reads and will give you a far clearer view of who…

I don’t like to rant at his blog but Logan Movers of Toronto and their excuse for customer service (and incredibly bad PR) are a definite exception. As you might know, my wife Jacki and I moved house this weekend. While this can be stressful enough, it becomes even more so when you get a moving firm that seem hell-bent on making it more stressful than dining with Hannibal Lecter. Step forward Toronto-based Logan Movers. It’s Rude to Whisper I…

This is a guest post from Andrew Weaver, a photographer, blogger, and self described social media geek. He has an interest in helping others improve their lives both personally and professionally. He authors the blog Leave It To Weaver and you can connect with Andrew on Twitter. I’m no social media expert. I’m not a PR maven. I’m not a marketing guru. I won’t show you how to get thousands of followers on Twitter. I don’t have any New York…