Mapping Your Way Through Social Media

One of the key takeaways that you’ll hear most in social media is that you have to listen. You have to listen to what your audience is saying; you have to listen to what your customers are saying; you have to listen to what your competitors are saying; and you have to listen to what your community is saying.

That’s a lot of listening. And with your time already taken up with so many other things, it can look pretty scary being told you have to do all this listening as well. But do it you must if you want to keep up, because you can bet your competitors are. So what’s the secret?

Simple – you make a social map.

Here’s your starter for ten – questions?


        
117 Responses to Mapping Your Way Through Social Media
  1. dannybrown
    October 27, 2009 | 7:42 pm

    Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG

  2. bloggingtweets
    October 27, 2009 | 7:56 pm

    New @dannybrown: Mapping Your Way Through Social Media http://bit.ly/4AuIBe

  3. WalesSMjobs
    October 27, 2009 | 8:00 pm

    Mapping Your Way Through Social Media http://tinyurl.com/yz6vq6c #socialmedia #news

  4. Lee Stacey
    October 27, 2009 | 8:01 pm

    Pretty good stuff @DannyBrown :)

  5. LStacey
    October 27, 2009 | 8:01 pm

    RE: @DannyBrown Pretty good stuff @DannyBrown :) http://disq.us/2ic78

  6. AllThingsM
    October 27, 2009 | 8:02 pm

    Mapping Your Way Through Social Media http://bit.ly/3xTYGV

  7. JAHeinlein
    October 27, 2009 | 8:06 pm

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  8. socialmediajs
    October 27, 2009 | 8:06 pm

    Mapping Your Way Through Social Media http://bit.ly/2b1JZD #news #socialmedia

  9. donnalehman
    October 27, 2009 | 8:08 pm

    Very nice diagram. Not as simple as you made it look, which is the value. Thanks for the present!

  10. sfsmjobshoot
    October 27, 2009 | 8:08 pm

    Mapping Your Way Through Social Media http://bit.ly/1zdAuX #news #socialmedia

  11. markvanbaale
    October 27, 2009 | 8:09 pm

    @dannybrown shares a new post on Mapping Your Way Through Social Media: http://bit.ly/3KxSru

  12. rachelvelarde
    October 27, 2009 | 8:45 pm

    Mapping Your Way Through Social Media http://ff.im/-aCuvx

  13. beckypearce
    October 27, 2009 | 8:55 pm

    Good stuff. Mapping Your Way Through Social Media from @DannyBrown. http://bit.ly/3KxSru

  14. KathyTillotson
    October 27, 2009 | 9:07 pm

    Mapping Your Way Through Social Media http://bit.ly/34TDSM via @DannyBrown

  15. remarkablogger
    October 27, 2009 | 9:10 pm

    "Mapping Your Way Through Social Media" http://bit.ly/2VZMPq

  16. cwills
    October 27, 2009 | 9:17 pm

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  17. lawton_chiles
    October 27, 2009 | 9:25 pm

    RT @RochelleVeturis: Mapping Your Way Through Social Media http://bit.ly/2VZMPq via @remarkablogger @SarahRobinson

  18. knealemann
    October 27, 2009 | 9:28 pm

    @DannyBrown another excellent preso [slideshare] http://bit.ly/3KxSru #socialmedia #search #client

  19. drcarlacupido
    October 27, 2009 | 10:08 pm

    @SarahRobinson RT @remarkablogger: "Mapping Your Way Through Social Media" http://bit.ly/2VZMPq Need to watch this!

  20. grantgriffiths
    October 27, 2009 | 10:51 pm

    This is without a doubt one of the best explanation of using social media for a business. I plan to adopt it to other types of business. Way to go Danny!!!

  21. GrantGriffiths
    October 27, 2009 | 10:52 pm

    Mapping Your Way Through Social Media — from @dannybrown — http://bit.ly/4bCY2c

  22. UpbeatNow
    October 27, 2009 | 10:55 pm

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM (awesome stuff)

  23. timetogovirtual
    October 27, 2009 | 10:57 pm

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  24. DanaLookadoo
    October 27, 2009 | 11:12 pm

    Glad to see someone presenting a map based on keywords! You gave us some great ideas! Nice!

    Wanted to mention a couple more free tools I use for social keyword research:
    topsy.com
    oneriot.com
    surchur.com

    Add Technorati tags to that.

    Bookmarking & referencing this again!!!

  25. ashleykingsley
    October 27, 2009 | 11:17 pm

    Reading: "Mapping Your Way Through Social Media | danny brown" (http://twitthis.com/6yg6fl)

  26. timbursch
    October 27, 2009 | 11:18 pm

    Mapping Your Way Through Social Media http://ow.ly/wZQM (great framework from @DannyBrown)

  27. MSchechter
    October 27, 2009 | 11:31 pm

    Mapping Your Way Through Social Media http://ff.im/-aCNT1

  28. lookadoo
    October 27, 2009 | 11:32 pm

    Mapping Your Way Through Social Media by http://bit.ly/4bCY2c @dannybrown Informative slide deck!

  29. kadavids
    October 27, 2009 | 11:53 pm

    RT @DannyBrown Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG (very cool, thx 4 sharing!)

  30. Lee Stacey
    October 27, 2009 | 8:01 pm

    Pretty good stuff @DannyBrown :)

  31. donnalehman
    October 27, 2009 | 8:08 pm

    Very nice diagram. Not as simple as you made it look, which is the value. Thanks for the present!

  32. Danny Brown
    October 27, 2009 | 8:11 pm

    Hey, you remembered! :)

    Cheers Donna, and if my design skills were up to any kind of scratch it would have taken me a lot less to put together as well. One of the reasons I'll never shout at a creative again ;-)

  33. remarkablogger
    October 27, 2009 | 9:11 pm

    Best step-by-step I've ever seen on how to really “listen,” which everyone SAYS to do but never really explains how or even what that really means.

  34. Danny Brown
    October 27, 2009 | 9:13 pm

    Thanks Michael, really appreciate that bud, especially coming from someone who shares lessons like you do. I'm liking the PowerPoint to Slideshare option to, so I may just try and throw some more nice pics together soon :)

  35. grantgriffiths
    October 27, 2009 | 10:51 pm

    This is with a doubt one of the best explanation of using social media for a business. I plan to adopt it to other types of business. Way to go Danny!!!

  36. Danny Brown
    October 27, 2009 | 10:52 pm

    I'll swap you for a Headway theme. Oh… wait a minute… ;-)

  37. ChrisHusong
    October 28, 2009 | 3:55 am

    RT @lookadoo Mapping Your Way Through Social Media by http://bit.ly/4bCY2c @dannybrown Informative slide deck!

  38. DanaLookadoo
    October 27, 2009 | 11:12 pm

    Glad to see someone presenting a map based on keywords! You gave us some great ideas! Nice!

    Wanted to mention a couple more free tools I use for social keyword research:
    topsy.com
    oneriot.com
    surchur.com

    Add Technorati tags to that.

    Bookmarking & referencing this again!!!

  39. Danny Brown
    October 27, 2009 | 11:18 pm

    Cheers Dana.

    It all starts with the keywords (offline as well – why do you think infomercials use them liberally throughout an ad?) :)

    All great tools you mention there – there are so many that to list them all could take a while (not to mention filling up a screen pretty quickly!) :)

    The great thing about them is that they all offer some use to someone, so what you or I might find useful, someone else may find less so. And, obviously, vice versa. Knowing how (and why) to use them, though – that's the starter for us all.

    Cheers for stopping by and sharing your lists, appreciated!

  40. Michael Schechter
    October 27, 2009 | 11:24 pm

    Best instant action steps after determining your keywords that I've seen yet. Nicely done!

  41. DanaLookadoo
    October 27, 2009 | 11:32 pm

    You have me motivated to create a new social keyword research spreadsheet. I've been adding columns to my typical “search queries” sheet for social search. I'm excited and inspired by your strategy map! Admittedly, I often overlook searching on Facebook (a duh moment) and appreciate the tip and the actionable takeaways!

  42. Danny Brown
    October 27, 2009 | 11:40 pm

    It's funny how often Facebook is overlooked; I think a lot of companies feel that it's “just a place where friends hang out.” But guess what – these friends still need to be someone's customer. If you can see that they're talking about a product or service that's relevant to you – and that they've set up a group just to do that – well, I think the answer's pretty clear that there's a world of opportunity there!

  43. PRCAI
    October 28, 2009 | 7:28 am

    Mapping Your Way Through Social Media http://bit.ly/3KxSru via @DannyBrown

  44. dannybrown
    October 28, 2009 | 7:29 am

    Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG

  45. makinglifeezy
    October 28, 2009 | 7:29 am

    RT @DannyBrown Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG

  46. chrismingryan
    October 28, 2009 | 7:32 am

    Thanks Danny! @DannyBrown Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG

  47. carenlibby
    October 28, 2009 | 7:33 am

    @DannyBrown Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG Excellent presentation!

  48. johnhaydon
    October 28, 2009 | 7:42 am

    @dannybrown – Great Slideshare! "Mapping Your Way Through Social Media" http://bit.ly/1H2WMq

  49. Paula Dauncey
    October 28, 2009 | 7:48 am

    RT @johnhaydon: @dannybrown – Great Slideshare! “Mapping Your Way Through Social Media” http://bit.ly/1H2WMq

  50. PaulSchwend
    October 28, 2009 | 7:50 am

    @UpbeatNow RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM (awesome stuff) rt

  51. supaswag
    October 28, 2009 | 7:50 am

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  52. John Holmes
    October 28, 2009 | 7:53 am

    RT: @IngoGuava: RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  53. debworks
    October 28, 2009 | 8:00 am

    http://bit.ly/3KxSru nice mapping @dannybrown

  54. Catherine Read
    October 28, 2009 | 8:09 am

    RT @johnhaydon: @dannybrown – Great Slideshare! “Mapping Your Way Through Social Media” http://bit.ly/1H2WMq // Awesome!

  55. ValerieSimon
    October 28, 2009 | 8:16 am

    Reading: Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG by @dannybrown

  56. lisat2
    October 28, 2009 | 8:35 am

    Where is your social media audience is? Visual social map by @dannybrown helps http://bit.ly/36w8mU (via @ValerieSimon)

  57. gail_nelson
    October 28, 2009 | 8:40 am

    RT @ValerieSimon: Reading: Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG by @dannybrown

  58. CodyBarbierri
    October 28, 2009 | 9:08 am

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  59. Cody Barbierri
    October 28, 2009 | 9:08 am

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  60. cacildanc
    October 28, 2009 | 9:12 am

    Mapping Your Way Through Social Media http://bit.ly/3KxSru by @DannyBrown

  61. Nicole Murray
    October 28, 2009 | 9:14 am

    RT @TDefren: Excellent! RT @DannyBrown: Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG (via @vedo)

  62. sofiatromero
    October 28, 2009 | 9:15 am

    RT @DannyBrown Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG

  63. ShaniSammons
    October 28, 2009 | 9:54 am

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  64. Jolt Social Media
    October 28, 2009 | 10:07 am

    Mapping Your Way Through Social Media http://bit.ly/3jjcQi
    #socialmedia

  65. kellymcc
    October 28, 2009 | 10:24 am

    RT @TDefren: Excellent! RT @DannyBrown: Need to find where your social media audience is? Try a social map http://bit.ly/cSmnG (via @vedo)

  66. Brian Kenyon
    October 28, 2009 | 10:30 am

    RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM #smm

  67. terry_foster
    October 28, 2009 | 10:33 am

    RT @ValerieSimon – Reading: "Need to find where your social media audience is? Try a social map" http://bit.ly/cSmnG by @dannybrown

  68. jackieadkins
    October 28, 2009 | 11:10 am

    Good slides here! RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  69. SS
    October 28, 2009 | 9:54 am

    This is excellent, Danny. I'll definitely use this as I think through my upcoming strategies.

  70. JeffHurt
    October 28, 2009 | 10:26 am

    Wow. Simplicity at its best for understanding. You've given us some very practical and relevant steps to follow. This is a winner for sure.

    Thanks Danny!

  71. Jackie Adkins
    Twitter:
    October 28, 2009 | 11:09 am

    Danny, great slide deck. It's not often that people go past just talking about the “theory” and concepts behind something and actually provide us with actionable steps we can take. Very simple, yet very effective tips on building our social media map! Good stuff, man!

  72. Danny Brown
    October 28, 2009 | 12:37 pm

    Cheers Jackie, glad you enjoyed. It's one of my pet peeves, the amount of “why” as opposed to the “how”. Something I'm looking to share more of in the coming weeks and months – stay tuned! :)

  73. igobydoc
    October 29, 2009 | 12:43 am

    Great slide show Danny!

  74. igobydoc
    Twitter:
    October 29, 2009 | 12:43 am

    Great slide show Danny!

  75. davefleet
    October 29, 2009 | 8:28 am

    Nice visualization of a basic initial research process to get started in social media by @dannybrown: http://bit.ly/3KxSru

  76. mktgforecast
    October 29, 2009 | 9:50 am
  77. steffen_
    November 5, 2009 | 8:26 pm

    Mapping Your Way Through Social Media http://j.mp/493OiM

  78. chieflemonhead
    November 11, 2009 | 3:59 pm

    Great presentation! RT @DannyBrown Mapping Your Way Through Social Media http://bit.ly/34TDSM

  79. JDEbberly
    November 21, 2009 | 12:00 am

    Mapping Your Way Through Social Media, by @DannyBrown – http://bit.ly/6Wa6Iq

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