Goodbye DISQUS, Hello WordPress



Old FriendsSo it wasn’t that long ago I mentioned I was moving my comments system to DISQUS.

The fact that the system was being used on more blogs, and also had social media integration with its Reactions feature that pulled stats from anywhere else your blog was being discussed, seemed pretty cool.

Yet, lately, DISQUS seems to have had some continued issues.

One is that the Reactions (the comments from Twitter, Digg, etc, that show up as trackbacks) seem to be stop-start as to whether they show or not. Another issue (and far more serious) is that DISQUS doesn’t seem to be set up for commenting when viewing a blog on a mobile or smartphone.

At first, I thought it may just be me, but then Ari Herzog pointed it out as well. Considering that more people use their smartphones for browsing now, this is a bit of an issue.

So, time to swap back to the good old WordPress standard comments option. I can also switch CommentLuv back on, which for community is one of the best WordPress plug-ins ever (CommentLuv shows your last blog post and is great for finding new bloggers).

I will say this for DISQUS – their customer support is usually pretty top-notch. If they can get the mobile aspect sorted, and also stabilize the features like Reactions (which means stopping the unrelated porn links that can appear), I’d be more than happy to try again.

In the meantime, I kinda like the new stripped down approach. How about you?

Creative Commons License photo credit: David Reece

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I am in the process of migrating my blogspot blog to wordpress and I would like to do the same with all of my Disqus comments. Would you mind sharing what plugin you used to move your comments? Is there a tutorial you used? Any helpful resources would be sincerely appreciated!

Disqus does have a nice feature that when the blog you are commenting on doesn't care to post your comment, then at least disqus remembers it. I find this useful if bloggers don't like my disagreements on their blog comments.

I like LinkLuv and see a lot of benefits to linkluv. Certainly good for community building. I am undecided on which is better so still not using either on my site.

It appears you prefer LinkLuv? Do the outbound links negatively effect link count and SEO? Or is it a javascript link so the links don't show?

oh it definitely appears to be a great way to promote comments, it's just with limited ability to customise it i think that my niche may be scared away from the warnings, where as on a tech blog it perhaps works much better.
.-= Adam Cleaner´s most recent blog post ...Homemade Non-Toxic Grout Cleaners =-.

The one feature I really like about Disqus is the ability to reply via email. It reminds me of my old livejournal days, and definitely makes it easy for the conversation to keep flowing.

I use Disqus on one of my blogs, but stick with Wordpress for my primary. If Wordpress comments would just add that reply functionality, I'd be set!
.-= Andrea Hill´s most recent blog post ...What is a “Popular” Post? =-.

I am happy to see commentluv back on your site!
Disqus have been tweeting me any time someone asks about commentluv for their system. I just wasn't able to do anything with their iframe and their api although great if you want to make your own comment system, wasn't able to manipulate what was already there.

Intensedebate however, have a WP like API and I was able to knock up a version of commentluv for their system within a few days. It's now available from within the ID dashboard so even more people get to use it (so says my bandwidth logs!)

Personally, I much prefer the wordpress commment system for it's simplicity and with a bit of js and css to make it threadable and paginated, it's good enough for me!

glad you're back spreading the luv :-)
.-= Andy Bailey´s most recent blog post ...Intense Debate CommentLuv is Here! =-.

I've come across Backtype (and plugin) but never heard of UberVu. I've now installed them to see how they work out so thanks for sharing.

Karl
.-= Karl Foxley´s most recent blog post ...Who Else Wants Access To The Largest Database Of CommentLuv Enabled Blogs On The Internet =-.

I've been debating whether to use an alternative commenting system on my site for a while now but I think I'll probably be sticking to the Wordpress standard comment system for the time being, it works well and fits our needs.

It's great to see you have CommentLuv Enabled, I find it to be a nice little thank you feature for those that take the time to engage with your posts.

Thanks for sharing your experiences.

Karl
.-= Karl Foxley´s most recent blog post ...The Really Sneaky CommentLuv Trick For Better Blog Marketing And Promotion! =-.

Hi Danny,

Thanks for starting this discussion on Disqus. I've been using the Wordpress in-house comments feature and I've been pretty happy with it. Although I've been considering the move to Disqus after a friend recommended it, I just felt my self hesitating on making the move, not sure if it'd really be a good fit for me. Thanks to the various comments and discussion here, I think I'll probably be sticking with the Wordpress comments feature for now.

Thanks for starting a valuable discussion here. :)

While there are definitely some challenges that Disqus is going to have to deal with, I am sticking with them, especially on our corporate blog.

Blackberries represent a large audience, but not a massive portion of the web browsing world. Plus, while the mobile commenting is a growing, it is likely still a small portion of how people are responding to blogs. I think the ease of use and lack of fear of providing personal information by using FB or Twitter to log in will result in more comments than you use lose on mobile compatibility. Then again I am coming from a world where our average commenter is less tech saavy and ease of use is essential. From a looks and usability, Disqus really has its act together.

I also think the ability of having the same avatars on the comments will help reinforce the community when they see familiar faces on our FB page.
.-= Michael Schechter´s most recent blog post ...Rip This Blog A New One… =-.

Hi Danny,

I've noticed some instability with the Disqus system also. It looks like I need to have two different sets of comments combined into one account. Maybe Giannii can give me a hand.

CommentLuv in the bomb! I'm glad you are using it.

Thanks!@Ileane

.-= ileane´s most recent blog post ...Blog Engage Activity for Ms. Ileane Speaks in November =-.

Danny,

I like DISQUS because you can get to know a commenter better by being able to see all the comments they've made on other DISQUS blogs, and the social media network integration is very nice.

It's been acting up lately though, and TweetMeMe too, with a lot of reactions disappearing one day and then back the next. It seems haphazard in how it picks these up too.

The popular posts widget showed nothing all weekend, and the top commenter widget only picks up 4 people who haven't commented in over a month. I thought it was just my site, but it was the same at many blogs I checked.

I just made the decision to downgrade Digg (thanks for the plug Will), and I'm afraid DISQUS and TweetMeMe may be the next casualties. I didn't know about the mobile phone issue, so I am going to add it to my list of things to consider.

Thanks for the info.

Brad
.-= Brad Harmon´s most recent blog post ...Just How Valuable are Customer Referrals Anyway? =-.

Hey Danny,

I've been thinking about changing from DisQus to commentluv too recently - but am still not sure if this means losing previous comments or not. ( I presume not - but would be great if you could confirm this!)

On a related comparitive issue, I'd be interested to hear your take on the comparative advantages of Digg and the (relatively) new BlogEngage.com. Hope this is of interest to you at http://bradleyaharmon.com/2009/11/goodbye-digg-hello-blog-engage/

All the best from Hamburg

Will
.-= Will McCulloch´s most recent blog post ...fmsseo.com =-.

Danny,

Did you get Disqus-ted with it?

As always I appreciate your transparency and willingness to tell it like it is.

Keep it up, brother.

And another thing, EEKS, seeing an avatar on the right instead of the left, gives me eyesore. Can that be altered? If not, know way I could ever use this. Haha... Feng Shui Danny, Feng Shui. x
.-= Ct KIngston´s most recent blog post ...Riding Thigh Machine: In The Situation Room =-.

Danny as you suggested I contacted Disqus via Twitter and they fixed my problem! It took about 8hrs, but it's fixed. My "mentions" are back. But I haven't heard anyone complaining about the phone front on commenting. The beauty of Disqus ... ah F*ck, I'm such a Feng Shui whore and Disqus lays it out gorgeously. I've never tried "commentluv" but will have a look. However you want to know what really blows chunks? It's the retweet.com! It doesn't work one iota. I have to abandon the turd.

Whatever the case may be I'm surprised to hear you stick a knife in the mighty Disqus. Ouch... blood spatter... viscera...ouch.

I bet you'll get back to using it in a few weeks!
*wink*

Have faith. Okay, then don't!
.-= Ct KIngston´s most recent blog post ...Riding Thigh Machine: In The Situation Room =-.

Thanks for sharing your experience here. I've avoided DISQUS primarily for the reason Jim noted above - I just don't like the idea of outsourcing my comments. I also think that the WP comment feature integrates better with the design of my blog.

I don't require login or moderate comments (Akismet seems to catch nearly all spam), which I decided to do after reading one of Ari's posts (which he later refuted, somewhat). I think a lot of blogs seemed to implement DISQUS just because other blogs were, but I still haven't been able to see the value.

One thing I will say, though, is that a lot of the WP comments I make on other blogs seem to get lost on BackType, but BackType picks up nearly all my DISQUS comments.

@amymengel
.-= amymengel´s most recent blog post ...Let reporters and bloggers “Choose Their Own Adventure” =-.

Hi Danny,

I'm with Jim on this one - I wanted to keep my comments on my own site. I don't have issues with Disqus or IntenseDebate - I just can't let go of the control. And each aspect of our sites that is controlled by a third party can go down or have issues that we can't take care of on our own.
.-= Kim Woodbridge´s most recent blog post ...Video Highlights of the Upcoming Features in WordPress 2.9 =-.

I keep flip flopping too there always seems to be a reason to switch off and then I find another to switch Disqus back on again....

Can't even remember why I currently have it on as I don't use the Reactions part...hmmm ;)
.-= Roger´s most recent blog post ...Free HTML Resume Template to aid job hunting =-.

Hi Danny,

Interesting post - Thanks for sharing your experiences.

I have a very different issue. I simply don't like the idea of outsourcing comments.

However, I agree 100% about the great customer service offered by the guys at Disqus. I have Tweeted with Giannii in the past and he was a great example of how customer service should be done.
.-= Jim Connolly´s most recent blog post ...This is marketing madness! =-.

I started the same discussion a while back:
http://fearlessflyer.com/2009/08/using-the-disqus-comment-system-with-wordpress/
.-= Michael Soriano´s most recent blog post ...Look at What They’ve Done with Django! 20 Creative Websites Running Django: =-.

Hey Danny, I have yet to try disqus but one of the reason I ended up not trying it is cause of all the "reactions" that it shows. Just like everybody else, I would love to have my posts reteweeted a gazillion times, but I would rather have it shown on a button rather than filling up my content page with "RTs."

And not being mobile compatible is truly an issue as you pointed out.

Cheers!

Thanks for the ping -- and nice to see you experimenting, once again, with our blogging experience.
.-= Ari Herzog´s most recent blog post ...365 Top Blogs You Should Read Today =-.

I am in the process of migrating my blogspot blog to wordpress and I would like to do the same with all of my Disqus comments. Would you mind sharing what plugin you used to move your comments? Is there a tutorial you used? Any helpful resources would be sincerely appreciated!

Hi Ann Marie,

I haven't used Blogger in a while, so I'm not sure if you can just migrate the comments or not. But this tutorial seems pretty good:

http://stephaniesuesansmith.com/how-to-move-from-blogger-to-wordpress-without-losing-your-posts/

Hope that helps!

Thank you for the link! I've already successfully migrated my posts to Wordpress - it is the comments that I'm trying to transfer.

Over a year ago, I installed Disqus to my Blogger blog because I wanted threaded commenting for my readers. Now that I have moved to WP, I would like to export the Disqus comments and import them into the WP format. Any ideas? Thank you!

Thank you for the link! I've already successfully migrated my posts to Wordpress - it is the comments that I'm trying to transfer.

Over a year ago, I installed Disqus to my Blogger blog because I wanted threaded commenting for my readers. Now that I have moved to WP, I would like to export the Disqus comments and import them into the WP format. Any ideas? Thank you!

Good choice. Disqus has some nice features, but I need users to have an account on my website for other reasons (submission purposes of content), which I cannot do through Disqus. The features Disqus offers are nice, but I hope wordpress will have these things integrated into upcoming releases.

Disqus does have a nice feature that when the blog you are commenting on doesn't care to post your comment, then at least disqus remembers it. I find this useful if bloggers don't like my disagreements on their blog comments.

I like LinkLuv and see a lot of benefits to linkluv. Certainly good for community building. I am undecided on which is better so still not using either on my site.

It appears you prefer LinkLuv? Do the outbound links negatively effect link count and SEO? Or is it a javascript link so the links don't show?

Do you mean the CommentLuv system, Thomas?

The developer has made it so you can choose whether to make it do-follow or no-follow.

Personally I use do-follow, as it's a nice way to thank folks for coming to your blog to start with.

And it hasn't had any negative effect on my SEO or visibility, so all good on that front too.

hello
Can I install Disqus on a blog hosted @ Wordpress.com?
Edward

Hi Edward,

As far as I'm aware it's only self-hosted WordPress blogs that you can use it on. However, there is a universal code that you might be able to implement, which you can find details of here:

http://disqus.com/comments/install/

I think the ability of having the same avatars on the comments will help reinforce the community when they see familiar faces on our FB page.

Deepak

I wonder, WordPress buy DISQUS and solve the problems : )

Well they already own the IntenseDebate system so who knows? Though I think DISQUS may have something to say about it ;-)

oh it definitely appears to be a great way to promote comments, it's just with limited ability to customise it i think that my niche may be scared away from the warnings, where as on a tech blog it perhaps works much better.
.-= Adam Cleaneru00c2u00b4s most recent blog post ...Homemade Non-Toxic Grout Cleaners =-.

the thing i don't like about commentluv (and this really is the onyl thing i don't like about it) is that it's extremely hard to customise. i like my eco blog to be perfect and have everything fitting in well (one reason i don't use disqus) and commentluv doesn't do that very well. i am currently playing with the files and having some luck in improving the look of it but still it's very off putting, e.g. "Oh no! comluv had an error" very off putting for someone who doesn't know what this is, being told there is an error and they havn'e tdone anything wrong.

I've needed to go in and do some commentluv modification myself. It's a great idea, but the code is a little rough, it prevents me from wanting to upgrade because I know I'll need to go in and do some code cleanup.

Still, it IS a great feature to offer site visitors. I probably find most of my new blogs through commentluv links
.-= Andrea Hillu00c2u00b4s most recent blog post ...Facebook: Itu00e2u0080u0099s Time to Enhance Events =-.

Hi Adam,

There is a plugin that works with CommentLuv that styles the link http://wordpress.org/extend/plugins/style-commentluv/. This plugin makes the link look nice and fit into your theme, the only trouble is it means having yet another plugin installed on your site.

I've had to deactivate the CommentLuv plugin on my site at this point of time as it has stopped working (probably conflicting with another plugin) but I hope to have it back up as soon as I figure out what the conflict is.

Regards,

Karl
.-= Karl Foxleyu00c2u00b4s most recent blog post ...My Number 1 Tip For Achieving Your Blogging Goals =-.

Hi Adam,

Andy Bailey (the guy behind CommentLuv) offers a great support community over at the CommentLuv site. I have to admit, I've been fortunate so far and not had any issues with it any time I've used it - pre and post-Disqus. Are you using the plug-in or code?

I've needed to go in and do some commentluv modification myself. It's a great idea, but the code is a little rough, it prevents me from wanting to upgrade because I know I'll need to go in and do some code cleanup.

Still, it IS a great feature to offer site visitors. I probably find most of my new blogs through commentluv links
.-= Andrea Hill´s most recent blog post ...Facebook: It’s Time to Enhance Events =-.

Hi Adam,

There is a plugin that works with CommentLuv that styles the link http://wordpress.org/extend/plugins/style-commentluv/. This plugin makes the link look nice and fit into your theme, the only trouble is it means having yet another plugin installed on your site.

I've had to deactivate the CommentLuv plugin on my site at this point of time as it has stopped working (probably conflicting with another plugin) but I hope to have it back up as soon as I figure out what the conflict is.

Regards,

Karl
.-= Karl Foxley´s most recent blog post ...My Number 1 Tip For Achieving Your Blogging Goals =-.

The one feature I really like about Disqus is the ability to reply via email. It reminds me of my old livejournal days, and definitely makes it easy for the conversation to keep flowing.

I use Disqus on one of my blogs, but stick with Wordpress for my primary. If Wordpress comments would just add that reply functionality, I'd be set!
.-= Andrea Hillu00c2u00b4s most recent blog post ...What is a u00e2u0080u009cPopularu00e2u0080u009d Post? =-.

There are definitely some great features to Disqus, Andrea, and it's probably the best third-party option around. I just found it to be too temperamental. But never say never... ;-)

I am happy to see commentluv back on your site!
Disqus have been tweeting me any time someone asks about commentluv for their system. I just wasn't able to do anything with their iframe and their api although great if you want to make your own comment system, wasn't able to manipulate what was already there.

Intensedebate however, have a WP like API and I was able to knock up a version of commentluv for their system within a few days. It's now available from within the ID dashboard so even more people get to use it (so says my bandwidth logs!)

Personally, I much prefer the wordpress commment system for it's simplicity and with a bit of js and css to make it threadable and paginated, it's good enough for me!

glad you're back spreading the luv :-)
.-= Andy Baileyu00c2u00b4s most recent blog post ...Intense Debate CommentLuv is Here! =-.

Hey there Andy,

I did look at the IntenseDebate version, funnily enough, but wasn't too keen on where the URL box had to go (just under the comment box, if I recall?). It's great to see CommentLuv getting the recognition it deserves from third-parties, about time.

And yes, it's good to be back, too :)

I agree with you about the placement of the url and name boxes. I've always felt most comfortable with a standard Name,Email,Url and then Comment fields
.-= Andy Bailey´s most recent blog post ...Twitterlink updated with German translation =-.

I agree with you about the placement of the url and name boxes. I've always felt most comfortable with a standard Name,Email,Url and then Comment fields
.-= Andy Baileyu00c2u00b4s most recent blog post ...Twitterlink updated with German translation =-.

I've come across Backtype (and plugin) but never heard of UberVu. I've now installed them to see how they work out so thanks for sharing.

Karl
.-= Karl Foxleyu00c2u00b4s most recent blog post ...Who Else Wants Access To The Largest Database Of CommentLuv Enabled Blogs On The Internet =-.

I've been debating whether to use an alternative commenting system on my site for a while now but I think I'll probably be sticking to the Wordpress standard comment system for the time being, it works well and fits our needs.

It's great to see you have CommentLuv Enabled, I find it to be a nice little thank you feature for those that take the time to engage with your posts.

Thanks for sharing your experiences.

Karl
.-= Karl Foxleyu00c2u00b4s most recent blog post ...The Really Sneaky CommentLuv Trick For Better Blog Marketing And Promotion! =-.

I have to admit, CommentLuv was one of the biggest things I missed when I moved to DISQUS - like you say, it's a great way to thank your readers and commenters by sharing their stories too.

And if you want reactions or similar features to the DISQUS system, there are always plug-ins like UberVu (which DISQUS uses) and BackType Connect.

Trackbacks

  1. [...] Goodbye DISQUS, Hello WordPress [...]

  2. [...] (Update November 30 2009 – I have moved back to the WordPress comments system, you can find out why here.) [...]

  3. [...] DISQUS is a commenting system that is easily installed on WordPress with a plug-in (Blogger, Tumblr and Typepad are also supported). Commenters can log-in with Twitter Facebook or DISQUS and share their comments on multiple sites as well. You can also moderate comments via email or in a dashboard at the DISQUS home page. They also support over 40 languages. I’ve used this commenting system for a while and am impressed with it’s easy of use and responsive support (Note: some users have had difficulty with DISQUS and switched back to WordPress comments). [...]

  4. [...] the most in is the comments section. I’ve tried third-party comment systems (then switched back); video and audio comments; and commenter social profiles with Twitter and latest blog post options [...]

  5. [...] Livefyre. I’m currently testing the new Livefyre comments system. While I’ve written before on why I generally don’t use third-party comment systems, the features Livewyre have at the minute – and the ones in store – have piqued my interest, [...]