The best doctors are successful because they have immaculate bedside manners. Some of the traits of great bedside manners include: Being a good listener. Using easy-to-understand terminology. Caring about their patient’s concerns. Being non-judgmental. Respectful of their patient’s time. These traits are second nature to good doctors. Maybe more business owners should go to medical… [Continue Reading]
Snow Globe Fun with Maritz Canada
December 9, 2009 By 8 Comments
Halfway through my six month in-house contract with Maritz Canada, I’m still happy to see that the company continues to restore my faith in how larger corporations treats its employees, clients and more. A perfect example is this year’s video holiday card, which captures the fun and people culture Maritz Canada has. It also shows… [Continue Reading]
Why AT&T Isn’t Always the Big Bad Wolf
December 9, 2009 By 13 Comments
If my friends are correct, I’m pretty fortunate that I don’t live in the U.S., have an iPhone and AT&T as my carrier. When I speak to people like Tim Jahn and Michael Schechter, they mention the crappy coverage and dropped calls they have to suffer on Apple’s baby thanks to the AT&T network, even though… [Continue Reading]
Next Stop – Emotional Marketing 2.0
December 8, 2009 By 18 Comments
Do a Google search for “emotional marketing” and you’ll find a whole bunch of views on what it is and how to tap into it. One of the best examples I’ve seen recently was the one put forward by Nick Desbarats at this weekend’s TEDx Ottawa event. Nick is one of the brains behind ChoiceBot and… [Continue Reading]
Not Going to TEDx Ottawa? Check the Live Video Feed
December 4, 2009 By 3 Comments
This weekend, on Sunday December 6 between 10.00am and 6.00pm, TEDx Ottawa is taking place at bitHeads, Inc. An independently organized event under the main TED banner, it promises to be a weekend of learning, interactivity, thought sharing, music and much more. I’ve been very lucky to be asked to speak at the event, and… [Continue Reading]
The 12 Days of Christmas Homeless Push
December 3, 2009 By 1 Comment
This is a cross-posting from the 12for12k blog. Throughout December, the 12for12k focus is on the homeless and how you can help in your own towns and cities. There’s no donation widget this month – we’re offering a more hands-on challenge. By all means, if you wish to donate cash as well as the time… [Continue Reading]
Conversation Agent: 50 Ways to Make Limoncello When You’ve Been Laid Off
December 3, 2009 By Leave a Comment
Give to Get
December 1, 2009 By 2 Comments
Giving up is easy. Close our eyes, wait for problems to go away – anyone can do that. The highway of life is full of sleepers and short stay hotels of those that have given up. Getting back up? That’s the difficult part. But think how many times you’ve been ready to give up in… [Continue Reading]
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