7 Days to Turn Your Blog Into a Social Media Hub – Day 1: Defining Your Hub




salt and pepperThis is the first part of a seven part mini-series looking at how and why to turn your blog into a social media hub. You’ll be able to find the complete series here.

Social media. It’s all the rage. Pepsi is pinning its Super Bowl hopes on it. Ford’s social media strategy, led by Scott Monty, helped regain trust (and profits) after the Detroit Big Three Meltdown last year. Barack Obama used it wisely to help his overall campaign in winning the White House race. Marketers are allocating more of their budgets to social media marketing and advertising in 2010.

So, yeah – social media is a pretty big thing. But it can also be a pretty fractured thing as well.

New platforms spring up, old ones wither and die, some are more beneficial than others and some will just take up valuable time and waste it. And it doesn’t matter if you’re using social media personally or professionally, time is a luxury very few of us can afford to be lenient with.

This is where having a single point social media hub comes into play (or at the very least, a single collection point for all the passengers that are your social outposts).

Instead of being fractured, you concentrate your efforts where they’ll have most impact. You also make it easier for people to connect and interact with you (which, from a business point of view, is the relationship to the sale). And for personal users, these interactions open you up to whatever future possibilities you may already be planning (career, business idea, non-profit support, etc).

And the best place for your social media hub? Your own blog.

The Blog is the Hub

Why your blog? Simple (and I’m talking mainly from a self-hosted option here – free is fine but self-hosted is your complete control) – the only limitations to what your hub contains are your needs and outreach goals.

You define the role your blog will play in your social outreach as well as your social incoming – and that’s the key word here. You.

A lot of people use Facebook as their social media hub, and it’s a great platform for doing this. But it’s a third-party solution, so you’ll always be bound by their terms and conditions. All you’re doing is renting space and abiding by a landlord’s rule. But your blog – especially a self-hosted one – is your rulebook. For this alone, it’s the ideal platform to create a social media hub.

But there’s a lot more to your blog acting as your hub than not giving over control to third parties. By using your blog as your home-base and connecting the dots to your social outposts, you’re essentially making yourself both resource and resource centre.

Yes, Twitter initiates great connections and is ideal for short-burst infomercials. Facebook is perfect for offering a neutral ground on connecting only with those you want to connect with. Viddler and blip.tv are both great platforms for finding and sharing more than just text. LinkedIn is the portal that holds many a key to your business goals.

But every single one is a separate entity from each other. Not all the connections on one will be connected on the others. See the potential time suck for keeping up with every account, while doing your day job too? There is one common denominator though – you. You’re the filling on the sandwich; the bus driver to the destination; the glue that holds everything together.

Turning this glue to your blog makes it – and therefore, you – sticky. The reason kids like connect the dot books is that there’s a defined path, a clear goal and direction. Taking the pain out of finding you, what you do and where you do it is the adult equivalent of connect the dot books. Your blog-led social media hub is the perfect dot connector.

Defining the Hub Spokes

A good hub is only as strong as its spokes. Where it feeds to; how it feeds inward; who the spokes talk to and who speak via the spokes. To make your hub effective, you need to showcase its – your – strengths and build on them. You need to have a clear, defined path, how you’re going to travel it and what’s going to make the journey easier (both for you and fellow travelers).

To define your hub, you need to ask some questions:

  • Where will my focus be?
  • What is my goal?
  • What are my measurement points?
  • Where can I outsource to outposts and where should I build at home?

These are just some of the questions that will define what kind of hub you have and where the hub leads to (and leads back from). Answering these (and ones that will come organically because of them) will start to define you within your hub. And that’s where the real fun and success begins.

Takeaway: Look at where you currently have a presence online. Social networks; forums; community sites like Ning; video or podcasting sites. Do a mini audit and see which ones are strong and which need work. Ask yourself if the weaker ones are worth continuing or if you can sacrifice them to take the others and use as building blocks to make a solid social media hub with. Tomorrow we’ll look at putting these blocks in the holes. To make sure you receive the latest from 7 Days to Turn Your Blog Into a Social Media Hub, feel free to either subscribe by RSS feed or email subscription.

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I've just started a blog. I love the idea of a hub and especially your themes - connection, conversations, community. They're just what I'm aiming for.

Sure I'd like to make some money but if money was my primary motivation, there'd be other ways of turning it.

I love writing, discussing ideas, writing and more writing. Besides, if I didn't have a place to park my thoughts, I'd explode (or suffer from cognitive constipation)!

'A versatile publishing platform' works for me too.

Thanks for this series.
.-= Thought Bubble Ten´s most recent blog post ...Blog posts and comments - Why bother? =-.

Hey Danny,

I really appreciate what you are doing. I hope to learn more about setting up your own blog. I have been using MSN spaces because I live in Guangzhou, China and Google's Blogger is blocked (along with Facebook, Twitter, and Youtube).

Even when you get around the great firewall of China it is so slow that it isn't worth it. However, because you are not on one of these sites and have your own blog, the millions of us using the Internet in China have access to your blog. One more reason to do it yourself, right?

Looking forward to reading the other articles in this series.

Jeremie
.-= Jeremie Brecheisen´s most recent blog post ...Shanghai trip back in November 2009 =-.

Maybe this is the beginning of the end of this bubble?
Just read this:
http://bx.businessweek.com/marketing-strategy/view?url=http%3A%2F%2Fwww.mytechboxonline.com%2Fsocialnet%2Ffacebook-rr-02.php

Hey Danny, sorry for being late to the party. I've been thinking about the concept of 'blog' recently too. I started blogging a long time ago back when blogging was only text and images. The idea of blog as just text and images has stuck although it's now capable of video, audio, presentations, document sharing and a whole lot more.

What I'm trying to say is that many don't see the blog for what it is - a versatile publishing platform. When thinking of it that way, the blog is definitely the hub of your online activities.

In reference to Mark's comment, could DuctTapeMarketing.com be an example of a blog-website hybrid?
.-= David Wang´s most recent blog post ...An introduction to Social Media Monitoring by JamiQ =-.

For the overwhelming majority of us the blog is the obvious hub for social media, as this is the medium where your voice is best expressed. The other social media platforms, while all important in their own right, essentially support the blog's intent.

In this regard, your mention of focus is spot on. While it can be broad or narrow, do make the effort to define where you're heading, else your readers will assume that you're simply fond of rambling!
.-= Global Patriot´s most recent blog post ...Fossil Fuel Fundamentals – Oil =-.

I like how you approve the 'cut some' method of social media management, specifically from a student's perspective. I've got profiles on a ton of social sites ("reserve your name!" they say). I only have time to be active on maybe 5. Maybe.

Looking at it from a business standpoint, it just makes sense. That's it. If your target isn't there, why the hell are you? Great timing that I read this right after reading Andrew Swenson's (@wordpost) piece on Stuart Foster's (@StuartFoster) blog. I think that Andrew sums it up nicely- segment, analyze, and follow the money. (you can find the post here- http://thelostjacket.com/marketing/smart-social-marketing-segment-analyze-follow-money)

However, I don't think you need a 'clear, defined path'. My path has about 3502387 different offshoots and is covered with shrubbery. But it works for me. If a tree falls, blocking a part of the path, I have options. I can adjust. I might be reading into this wrong, but I like to color outside of the lines. Sometimes I like to make my triceratops look more like a wooly mammoth.

Whoa. That entire paragraph is a metaphor. A metaphor for how this first post left me a little confused and that the remaining 6 will clear the shrubbery (doh!).
.-= Colby Gergen´s most recent blog post ...28 Days of Blogging =-.

a blog is just a spoke...not the hub itself

I side with Mark...I agree you need a hub but I believe this hub needs to be a website and the blog is merely a spoke on the hub.

I'm currently building social media hubs for several companies. Since we launched the first hub for a professional sports team (www.ottawa67shub.com) they have experienced a tremendous increase in followers on all their social media channels. This is because...as you pointed out...a hub centralizes content, brings the conversation together and encourages promotion across different platforms.

Now the team can drive fans to one site versus 5 social media platforms...

That said...great post and I look forward to reading the rest of the series.

p.s. would love to hear your thoughts on our hub platform (www.socialmediahubs.com)

Danny,

Great way to start the series. And I have begun to work on my own "hub" (blog) even more.

I have been primarily been focused on Twitter as my hub, and it's been great! But I have realized that I need to start blogging more... 4 days in a row now I have been adding content. Now if I could just write/edit faster.

Anyway, looking forward to the rest of your series!

Cheers,

Doc

Excellent advice, and I completely agree - owning your hub is extremely important. This is why I love the idea of a self-hosted blog and not a free platform.
.-= Brandon Cox´s most recent blog post ...67 Ways to Get Your Content Into the Cloud =-.

Well, I was looking forward to this series, i'm a firm believer in 'HOME".
The future is in a "hub" (whether website or blog or NING?) so you're right on the money here with this topic.
Problem is I agree with both Danny and Mark W Schaefer here.

We're using an approach right now, specifically for our antiques store, where a mash of blog/store/info/website is taking shape. Should anyone wish to view and comment, I think my link above leads to it. I'd welcome critiques, of course. The fine line between biz, and personal, and public is currently various shades of grey when SM is added in. It's problematic to deal with, and fun.

I remember a previous post, Danny where you pointed out a conversation is best held with the other person "where they most prefer to be contacted". Bringing them into my "hub" is a goal which provides the ultimate marketing experience -- your customer wanting to visit you at your hub to do business. , and feeling comfort there.
.-= vince Jelenic´s most recent blog post ...Vintage Royal Malvern China Tea Cup Pink Yellow Floral =-.

Hi Danny,
I'm specifically tuned in to noticing which social sites generate the most bang for my buck (in terms of time). I especially like twitter, facebook and stumble upon. I mess around with Digg but I'm not too interested in it. I just started using meme by yahoo. As far as I can tell, people exchange photos (beautiful images) instead of talking. Perhaps because photos convey meaning without having to use words. Meme was first launched to Portugese speakers. How did I find it? Probably "stumbled upon" it :D
.-= Cheryl from thatgirlisfunny´s most recent blog post ...Top 10 funniest facebook fan pages: “I was blown away when i realised the word ‘ok’ is a side ways person =-.

I respectfully disagree with your premise of blog as hub, at least if ultimately you have a business purpose behind your efforts (and who doesn't?). For me, the hub remains a website. Why? Because it all gets back to (shudder) closing the sale. All of the social platforms you mention are great for informing, educating, and opining, but at the end of the day, you want a reader to check out your list of services, call you, and hire you. And that will normally come after a prospect explores your credentials and services on the website.

Every piece of content should somehow allow people to connect to you in a business context. Whether it is a Facebook post, a slideshare presentation or a YouTube video, the content should inexorably lead a reader/viewer back to the hub -- your website, and more specifically, the "contact" page.

I know this is not a "purist" view, but practically speaking, we all need to feed our families.

Look forward to the rest of the series Danny.
.-= Mark W Schaefer´s most recent blog post ...How to become a CMO in 10 tweets or less =-.

I agree 100% about using a self-hosted blog especially being a bit of a control freak.
I'm looking forward to reading the rest of your series!

Nice idea for a series, Danny. Will be following this one with interest.

I think this is central to b2b marketing because you want the conversations and engagement to lead back to your blog where there are hopefully significant calls-to-actions.

ROI being the important work here.

Look forward to the rest of these.
.-= Jon Buscall´s most recent blog post ...Chelsea Love Rat John Terry Needs a Social Media Strategy =-.

yes, the social media marketing is useful!
.-= premium wordpress theme ´s most recent blog post ...Category Wordpress Theme for category Websites:Classifieds =-.

I respectfully disagree with your premise of blog as hub, at least if ultimately you have a business purpose behind your efforts (and who doesn't?). For me, the hub remains a website. Why? Because it all gets back to (shudder) closing the sale. All of the social platforms you mention are great for informing, educating, and opining, but at the end of the day, you want a reader to check out your list of services, call you, and hire you. And that will normally come after a prospect explores your credentials and services on the website.

Every piece of content should somehow allow people to connect to you in a business context. Whether it is a Facebook post, a slideshare presentation or a YouTube video, the content should inexorably lead a reader/viewer back to the hub -- your website, and more specifically, the "contact" page.

I know this is not a "purist" view, but practically speaking, we all need to feed our families.

Look forward to the rest of the series Danny.
.-= Mark W Schaefer´s most recent blog post ...How to become a CMO in 10 tweets or less =-.

I've just started a blog. I love the idea of a hub and especially your themes - connection, conversations, community. They're just what I'm aiming for.

Sure I'd like to make some money but if money was my primary motivation, there'd be other ways of turning it.

I love writing, discussing ideas, writing and more writing. Besides, if I didn't have a place to park my thoughts, I'd explode (or suffer from cognitive constipation)!

'A versatile publishing platform' works for me too.

Thanks for this series.
.-= Thought Bubble Tenu00c2u00b4s most recent blog post ...Blog posts and comments - Why bother? =-.

Hey Danny,

I really appreciate what you are doing. I hope to learn more about setting up your own blog. I have been using MSN spaces because I live in Guangzhou, China and Google's Blogger is blocked (along with Facebook, Twitter, and Youtube).

Even when you get around the great firewall of China it is so slow that it isn't worth it. However, because you are not on one of these sites and have your own blog, the millions of us using the Internet in China have access to your blog. One more reason to do it yourself, right?

Looking forward to reading the other articles in this series.

Jeremie
.-= Jeremie Brecheisenu00c2u00b4s most recent blog post ...Shanghai trip back in November 2009 =-.

Hey there Jeremie,

This comment alone makes me want to continue the series long after the 7 Days series is over. Knowing that you're able to read and enjoy despite the "difficulties" - thanks for putting a smile on my face, and please feel free to ask for any tips/help that you want in particular. If I can help or know the answer, be happy to.

Thanks again, really appreciate your visit!

Maybe this is the beginning of the end of this bubble?
Just read this:
http://bx.businessweek.com/marketing-strategy/view?url=http%3A%2F%2Fwww.mytechboxonline.com%2Fsocialnet%2Ffacebook-rr-02.php

Interesting report. I think that's one of the biggest issues facing most of the popular networks at the minute - how do you switch free to premium? And how do you encourage it if your network isn't stable? Should be interesting to watch.

Well, I wanted to use Facebook today and guess what? During registration it said my email address is not valid. I tried other one. Same error. I guess their servers cannot cope with the traffic.

Funnily enough, I've been having some of these same issues as well recently. Not a great way to encourage users ;-)

Hey Danny, sorry for being late to the party. I've been thinking about the concept of 'blog' recently too. I started blogging a long time ago back when blogging was only text and images. The idea of blog as just text and images has stuck although it's now capable of video, audio, presentations, document sharing and a whole lot more.

What I'm trying to say is that many don't see the blog for what it is - a versatile publishing platform. When thinking of it that way, the blog is definitely the hub of your online activities.

In reference to Mark's comment, could DuctTapeMarketing.com be an example of a blog-website hybrid?
.-= David Wangu00c2u00b4s most recent blog post ...An introduction to Social Media Monitoring by JamiQ =-.

I think that's a great way to describe it, David - "a versatile publishing platform." Self-hosted WordPress blogs, especially, open the possibilities up so much that I don't think I'd ever go back to using a "standard web design" for any future projects. Though I have been known to change minds before... ;-)

Great example of Duct Tape - perfect mix of blog/website hybrid.

Thank you for this. I came across it via mashable. I will follow with interest. I look forward to hearing more.

Sean

For the overwhelming majority of us the blog is the obvious hub for social media, as this is the medium where your voice is best expressed. The other social media platforms, while all important in their own right, essentially support the blog's intent.

In this regard, your mention of focus is spot on. While it can be broad or narrow, do make the effort to define where you're heading, else your readers will assume that you're simply fond of rambling!
.-= Global Patriotu00c2u00b4s most recent blog post ...Fossil Fuel Fundamentals u00e2u0080u0093 Oil =-.

I like how you approve the 'cut some' method of social media management, specifically from a student's perspective. I've got profiles on a ton of social sites ("reserve your name!" they say). I only have time to be active on maybe 5. Maybe.

Looking at it from a business standpoint, it just makes sense. That's it. If your target isn't there, why the hell are you? Great timing that I read this right after reading Andrew Swenson's (@wordpost) piece on Stuart Foster's (@StuartFoster) blog. I think that Andrew sums it up nicely- segment, analyze, and follow the money. (you can find the post here- http://thelostjacket.com/marketing/smart-social-marketing-segment-analyze-follow-money)

However, I don't think you need a 'clear, defined path'. My path has about 3502387 different offshoots and is covered with shrubbery. But it works for me. If a tree falls, blocking a part of the path, I have options. I can adjust. I might be reading into this wrong, but I like to color outside of the lines. Sometimes I like to make my triceratops look more like a wooly mammoth.

Whoa. That entire paragraph is a metaphor. A metaphor for how this first post left me a little confused and that the remaining 6 will clear the shrubbery (doh!).
.-= Colby Gergenu00c2u00b4s most recent blog post ...28 Days of Blogging =-.

I agree that you can have the fluidity of many different paths to choose from and adapt to, Colby - but without a clear end goal (and path to it), you could just be wandering aimlessly.

Hopefully the confusion cloud lifts ;-)

"Hopefully the confusion cloud lifts."

That's what I'm seeking. And you've laid it out so well I'm finding it effortless to steal your mojo. I guess it's not stealing since you're giving the information for free... great stuff. I'm taking notes!
.-= Christina Kingston´s most recent blog post ...Is Your Twitter Diet Killing You? =-.

"Hopefully the confusion cloud lifts."

That's what I'm seeking. And you've laid it out so well I'm finding it effortless to steal your mojo. I guess it's not stealing since you're giving the information for free... great stuff. I'm taking notes!
.-= Christina Kingstonu00c2u00b4s most recent blog post ...Is Your Twitter Diet Killing You? =-.

a blog is just a spoke...not the hub itself

I side with Mark...I agree you need a hub but I believe this hub needs to be a website and the blog is merely a spoke on the hub.

I'm currently building social media hubs for several companies. Since we launched the first hub for a professional sports team (www.ottawa67shub.com) they have experienced a tremendous increase in followers on all their social media channels. This is because...as you pointed out...a hub centralizes content, brings the conversation together and encourages promotion across different platforms.

Now the team can drive fans to one site versus 5 social media platforms...

That said...great post and I look forward to reading the rest of the series.

p.s. would love to hear your thoughts on our hub platform (www.socialmediahubs.com)

Hi there John,

Interesting idea you have there, and certainly one of the more effective approaches (and I'll take a more in-depth look in the near future).

With regards the site vs. blog approach, I'll offer up my answer to Mark, and hopefully the series will explain a little bit more in-depth why. :)

Danny,

Great way to start the series. And I have begun to work on my own "hub" (blog) even more.

I have been primarily been focused on Twitter as my hub, and it's been great! But I have realized that I need to start blogging more... 4 days in a row now I have been adding content. Now if I could just write/edit faster.

Anyway, looking forward to the rest of your series!

Cheers,

Doc

Excellent advice, and I completely agree - owning your hub is extremely important. This is why I love the idea of a self-hosted blog and not a free platform.
.-= Brandon Coxu00c2u00b4s most recent blog post ...67 Ways to Get Your Content Into the Cloud =-.

Well, I was looking forward to this series, i'm a firm believer in 'HOME".
The future is in a "hub" (whether website or blog or NING?) so you're right on the money here with this topic.
Problem is I agree with both Danny and Mark W Schaefer here.

We're using an approach right now, specifically for our antiques store, where a mash of blog/store/info/website is taking shape. Should anyone wish to view and comment, I think my link above leads to it. I'd welcome critiques, of course. The fine line between biz, and personal, and public is currently various shades of grey when SM is added in. It's problematic to deal with, and fun.

I remember a previous post, Danny where you pointed out a conversation is best held with the other person "where they most prefer to be contacted". Bringing them into my "hub" is a goal which provides the ultimate marketing experience -- your customer wanting to visit you at your hub to do business. , and feeling comfort there.
.-= vince Jelenicu00c2u00b4s most recent blog post ...Vintage Royal Malvern China Tea Cup Pink Yellow Floral =-.

I recall seeing your site, Vince, as there was a conversation on whether Headway would be suitable because of the need for multiple viewpoints :)

Social media definitely needs you to be where everyone else is - but who's to say you can't help make that place a little bit closer to home? ;-)

Hopefully some stuff from the series might offer you some ideas to play around with.

Hi Danny,
I'm specifically tuned in to noticing which social sites generate the most bang for my buck (in terms of time). I especially like twitter, facebook and stumble upon. I mess around with Digg but I'm not too interested in it. I just started using meme by yahoo. As far as I can tell, people exchange photos (beautiful images) instead of talking. Perhaps because photos convey meaning without having to use words. Meme was first launched to Portugese speakers. How did I find it? Probably "stumbled upon" it :D
.-= Cheryl from thatgirlisfunnyu00c2u00b4s most recent blog post ...Top 10 funniest facebook fan pages: u00e2u0080u009cI was blown away when i realised the word u00e2u0080u0098oku00e2u0080u0099 is a side ways person =-.

Stumbleupon's probably one of the most underrated sites around, and easy to track success with as well. One of the things I'll be looking at here is how to measure where you should be, and where you're simply killing time.

I respectfully disagree with your premise of blog as hub, at least if ultimately you have a business purpose behind your efforts (and who doesn't?). For me, the hub remains a website. Why? Because it all gets back to (shudder) closing the sale. All of the social platforms you mention are great for informing, educating, and opining, but at the end of the day, you want a reader to check out your list of services, call you, and hire you. And that will normally come after a prospect explores your credentials and services on the website.

Every piece of content should somehow allow people to connect to you in a business context. Whether it is a Facebook post, a slideshare presentation or a YouTube video, the content should inexorably lead a reader/viewer back to the hub -- your website, and more specifically, the "contact" page.

I know this is not a "purist" view, but practically speaking, we all need to feed our families.

Look forward to the rest of the series Danny.
.-= Mark W Schaeferu00c2u00b4s most recent blog post ...How to become a CMO in 10 tweets or less =-.

Hey there Mark, I'll agree and disagree with you here (just to be contrary). ;-)

I think the lines are blurring that much now as to what a website is, and what a blog is, that there are fewer "pure websites" than there are blog CMS set-ups. I agree that from a business point of view, it all boils down to asking for the sale - but this is where the blog can shine. As I mention in the post, I firmly believe in the "relationship to the sale", and this is just more natural via a blog than a corporate website.

I guess I view websites as the storefront for the business relationship that's built from the blog. You still need the emotional call to move from consider to intent, and I feel that a blog is that bridge, or hub. The site is therefore another extension of the blog.

But that's just me, and I see and respect where you're coming from :)

You, know I agree about this blurring and see that it should happen. But I haven't seen real concrete examples yet.

I feel like a scientist with a theory and we're trying to prove it through evidence.

Yes, a blog is an important part of a website, and many websites are primarily blogs. But I haven't seen something that knocks me out, and made me think, THAT is the evolution!

Have you?

Ya got me thinking.
.-= Mark W Schaefer´s most recent blog post ...How to become a CMO in 10 tweets or less =-.

You, know I agree about this blurring and see that it should happen. But I haven't seen real concrete examples yet.

I feel like a scientist with a theory and we're trying to prove it through evidence.

Yes, a blog is an important part of a website, and many websites are primarily blogs. But I haven't seen something that knocks me out, and made me think, THAT is the evolution!

Have you?

Ya got me thinking.
.-= Mark W Schaeferu00c2u00b4s most recent blog post ...How to become a CMO in 10 tweets or less =-.

I agree 100% about using a self-hosted blog especially being a bit of a control freak.
I'm looking forward to reading the rest of your series!

Nice idea for a series, Danny. Will be following this one with interest.

I think this is central to b2b marketing because you want the conversations and engagement to lead back to your blog where there are hopefully significant calls-to-actions.

ROI being the important work here.

Look forward to the rest of these.
.-= Jon Buscallu00c2u00b4s most recent blog post ...Chelsea Love Rat John Terry Needs a Social Media Strategy =-.

That's definitely part of the plan, Jon, to offer tangible ways to encourage visits, interaction, intent and sale from a B2B point of view. I'll also be ensuring (hopefully!) that the personal use of social media isn't missed, and why a hub for that approach is just as useful.

Hi, great post, thanks! I take your point about switching to a hosted blog - will you be giving any info on which ones you recommend? thanks

Hi Kate,

I will be, along with some of the better packages depending on your specific needs.

yes, the social media marketing is useful!
.-= premium wordpress theme u00c2u00b4s most recent blog post ...Category Wordpress Theme for category Websites:Classifieds =-.

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