Teens and Social Media Bullying – Why Find Help App is So Important

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Find Help app to stop Facebook bullying

Go to Google and type in anything about teen bullying and social media and you’ll find no end of results of tragic stories.

From “normal” school bullying (though there’s nothing normal about any kind of bullying) to being harassed for your sexuality, the ability to easily bully teens online seems to be at an all-time high.

Which is why a new Facebook app from SafetyWeb could be a key tool in combating the issue.

Find Help on Facebook

Conceived by leading web-based monitoring company SafetyWeb, the Find Help app makes it incredibly easy for teens to connect with the right channels for their immediate needs.

By installing the app on Facebook, any teen can report abuse, bullying, sexual harassment and other issues directly to Facebook officials.

Additionally, they will also be connected to professionals and counselors in the area of help they need, from drug abuse, alcohol abuse, cyberbullying, child sexual predators and more.

Teens will get access to the likes of The National Center for Missing and Exploited Children’s CyberTipline, as well as The National Suicide Prevention Hotline and Facebook’s own Abuse Reporting help centre.

Why Find Help Is Important

While we often look at social media as a great place for connections to business and customers, it’s easy to forget that there’s a huge teenage market out there too.

MySpace is a perfect example where teens can be easily approached, due to its demographic audience of teens and their favourite indie music bands. Facebook is also hugely popular with this audience, sadly highlighted by recent news stories about teen suicides as a result of bullying on Facebook Groups. Something not helped when school officials themselves are the bullies.

We’ve all been teens and remember how it wasn’t easy to talk to our parents about everything. Add to that the “shame” often felt when kids see themselves as different in any way, and you can see why so many teens feel alone online.

The new Find Help app for Facebook from SafetyWeb is a huge step in helping teens through what is often the most difficult time in their lives. It’s a shame that it’s needed at all, but sometimes the bad has to happen for the good to win out.

What’s your take – is this something you can see working? And what else would you like to see in place to help teens online?

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About Danny

Danny Brown is Chief Technologist at ArCompany and an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also co-author of Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.

22 comments
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Greetums
Greetums

Danny thank you for sharing. It is encouraging to see a way to connect to Facebook ro report abuses, very important for teens and in an important space for them. Younger and younger children are beginning to also use social media. They may not tell their parents but feel comfort in the anonymity of an app.

SandraRobinson
SandraRobinson like.author.displayName 1 Like

Thanks for sharing. I've got two teens that have FB accounts and on different occasions they've been bullied. Thankfully they tell me before it goes to far and we've been able to stop it on each occasion. Unfortunately, I have a friend who's child has been the victim of bullies quite a bit this year, both online and off. I've shared this link with my network!

Danny Brown
Danny Brown moderator

@SandraRobinson Thanks Sandra. That's pretty sad to hear - three children of just two friends who've been bullied. Makes you fearful of just how many more there are when you start adding up the potential numbers...

JMattHicks
JMattHicks moderator like.author.displayName 1 Like

Thanks for sharing that Danny, I had never heard of this app. I think it's an absolutely great idea, a breath of fresh air when so, so much tragedy has been swirling around the world of social media for cyber bullying. It's an awful by product of a lot social interactions moving online and a terrible thing to hear about. Ideas like these make me feel much better about our younger generations using social media as well as the people we have in the business who truly care about the children. Kudos, SafetyWeb.

JMattHicks
JMattHicks moderator like.author.displayName 1 Like

@Danny Brown @JMattHicks You're absolutely right...tragedy often times proceed any concentrated effort. It's unfortunate that it works that way, and I hope in the future more foresight, from us as individuals and the large companies, will be utilized to prevent other tragedies from happening. Thanks as always for your solid insight and ethics.

Danny Brown
Danny Brown moderator

@JMattHicks Isn't it always the way? Sometimes the best changes come from tragedy; it's a shame (for want of a better word) that tragedy has to happen for companies and people to want to make a difference.

Janet
Janet like.author.displayName like.author.displayName 2 Like

Thanks so much for posting this Danny. Kids are so fragile in their teens and they've got to have something like this to empower them when they can't/won't talk to their parents. Also a good reminder to parents to watch what their kids are doing online and teach them how to treat others with respect no matter what their age or situation.

Danny Brown
Danny Brown moderator

@Janet Thanks Janet. And agree completely - this tool is a great option, but we (as parents) need to be just as active. Otherwise where does the learning come from?

jonathansaar
jonathansaar like.author.displayName 1 Like

This is such an important topic. My daughter has had a real rough year with bullies and it pains me to so many reports on every level. I really appreciate this post so much Danny and I have shared with my network...lots of parents there. We will see how this can curb these problems in the future.

Danny Brown
Danny Brown moderator

@jonathansaar Thanks Jonathan.

I'm sorry to hear about your daughter - I wonder if the kids that are doing the bullying now look back when they're older, think what jackasses they were, and try and make sure they educate their own kids to be better? Or if the cycle continues?

Thanks for sharing with your friends, hopefully the app is just the start of help options for those who need it.

ramartijr
ramartijr like.author.displayName 1 Like

As a parent of a 15 year old daughter who is very active on Facebook, I can tell you first hand cyber bullying is a huge problem. It amazes me how little parents supervise their kids online activities. That is it's own problem, but giving these kids resources to handle situations on their own I think empowers them and in a way will let many of those who do cyber bully., know that it is very wrong
Thank you for sharing this Danny.

ramartijr
ramartijr like.author.displayName 1 Like

@Danny Brown I subscribed. It is good to know that it will be monitoring online activities and send me alerts. ( But I will still personally keep an eye on things.)

ramartijr
ramartijr like.author.displayName 1 Like

@Danny Brown That is what I like about it Danny. The kids can take action. It empowers and encourages them to do the right thing. I wonder though.. Sometimes kids don't want to "rat" out people. It will be interesting to see if they use it. I hope they do. ( and not misuse it... I can see some vengeful people stirring up stuff.)

Danny Brown
Danny Brown moderator

@ramartijr A lot of the problems definitely stem from lack of parental action, Rich. And if you look at the link in the post about school officials being the bullies too, you have to wonder at times what chance a lot of kids have.

Like you say, hopefully tools like Find Help will give kids more options to take action themselves. And that can only be a good thing.

SaraHamil
SaraHamil like.author.displayName 1 Like

This is such a and great and important app - so much so that I almost feel like it should be a default. Tweeting this right now!

Danny Brown
Danny Brown moderator

@SaraHamil Thanks Lisa. You know, thinking about it, that's a great point - why wouldn't it be a standard? At least they're doing something now, so that's something :)

markvanbaale
markvanbaale like.author.displayName 1 Like

Danny, I commend you for posting this info on your blog. Not only kids, but adults are using the Internet to bully others and we need Facebook, Twitter, etc. to step up and help combat this problem that is is getting worse as time goes on. Thanks again!

Danny Brown
Danny Brown moderator

@markvanbaale That's a good point, Mark. And we all know how kids emulate a lot of what their parents do, so if they see bullying as a "norm"... Well, then we see the sad situation that we find ourselves in regularly now, it would seem, when we open a newspaper or switch on the news.

JonHearty
JonHearty like.author.displayName 1 Like

Thanks for this post, Danny. As someone who experienced the rise of social networks, I feel like I was involved in them before bullying was an issue. Now that I have heard of so many instances of it happening, it is good to hear both people like you exposing it and companies like Facebook doing something about it. It is clear that social networks evolve many things, including the bad stuff like bullying. Hopefully we continue to take measures to fight it and teach people the suffering it can cause.

Danny Brown
Danny Brown moderator

@JonHearty Hey there Jon, thanks. I wonder if bullying was still there - we just didn't hear of it as much since the networks weren't as popular? Or if it's more a case of idiots offline bringing their inadequacies online?

JeffHurt
JeffHurt like.author.displayName like.author.displayName 2 Like

Danny:

Thanks for sharing this. Recently, my 16 year-old nephew was the victim of bullying. A girl he knew in elementary school reached out to him on Facebook. They friended each other and started a conversation. Then she invited him to meet her in a local park. He went and found her with about six other girls. Then eight guys arrived to ambush him and start a fight. He stood his ground and refused to fight but they took his cell phone and hat. He left and when to a nearby house to call his parents. Later he found out that one of the girls had videotaped the entire incident. It was a setup and the group was planning to post the fight on YouTube.And, this was not the first time they had done this.

I told my sister to report the kids to Facebook. She wasn't sure where to start. Now that you've shared this, we know where to at least start.

Thanks.

Danny Brown
Danny Brown moderator

@JeffHurt Wow, sorry to hear Jeff. You have to ask what spurs action like this, and how can we (as parents) educate our kids to be different?

Hopefully apps like the Find Help one offer an outlet that kids otherwise wouldn't have had.

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