Why a Blog Disclaimer Is Just as Important as a Disclosure Message

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Why your blog needs a disclaimerLast week, I spoke with Joe Hackman about blogger ethics and transparency (you can listen to the podcast here), and one of the things we chatted about was the topic of disclosure.

My belief – and something we instill into any clients that have a blogger or social media outreach program in place – is that you need to offer full disclosure whenever necessary.

Professional relationships, sponsorships, financial or physical gifts, etc – basically, if you or someone you represent benefits from your blog post, you need to disclose that relationship.

Yet just as important as disclosure – and, perhaps even more so, depending on the circumstances – is the topic of disclaimers, and when you need to have that on your blog (or other social interactions).

What You Advise Isn’t Always What You Know

A good example of the need for a disclaimer is over at a post by Julien Smith, entitled How to Lose 20+ lbs in January 2011. In the post, Julien talks about  a diet regime that’s worked for him and some friends he’s helped lose weight (Chris Brogan is one of these friends that Julien is helping to lose weight).

As part of the diet, Julien recommends some of the following:

  • Cut out sugar and flour from your diet.
  • Intermittent fasting (in the post, Julien advises that he’s been fasting for 16 hours a day for the last three weeks).
  • Read books and educate yourself on fitness and health.

It’s advice that’s clearly worked for Julien, and is (probably) working for his friends. And that’s great. Yet the post also has some issues, and ones that should have been addressed in it.

The Problem with One Size Fits All

While it’s great that the diet and its tough-looking regime work for Julien, the post implies that the same advice will work for everyone. The first words to the post are, “This is probably the only diet post you will ever need.”

Further in, the post also makes the request to, “tweet this out and subscribe to the blog below with your email address.” This is to ensure that people who “need this kind of information, but… don’t know where to get it” can get the latest health tips direct from Julien (at least that’s what I take from that request).

It’s these words, along with the premise of a health post that doesn’t segregate its audience, that need a disclaimer (at the time of writing this post, there isn’t one) – because Julien is not a nutritionist or a physician. Julien’s reply to one of his commenters that questions his diet is a little bit worrying: “A degree does not make anyone right, nor does a lack of one make one wrong.”

Except in medical science, where a degree would be pretty important to show you know what you’re doing when dealing with someone’s life, no? And this is where a disclaimer is needed (and not just Julien’s post, but any like it).

Liability versus Responsibility

Say someone follows Julien’s advice. And say they have a reaction; or become ill; or collapse through hunger while fasting. Say they feel faint at the wheel of a car, and cause a crash.

“But I thought I’d be okay – I was following the advice of a blogger who the diet worked for.”

Okay, that’s maybe a little blase, but you get the drift. At no point in the post does Julien mention he’s not a dietician. Nor does he advise you to consult your own dietician or physician first. Nor that women have different needs than men, and children are different again. Age is also bypassed.

If there had been a disclaimer in the post advising this, then it’s making sure that you take precautions when starting the regime in question.

Because there isn’t one, Julien could potentially be liable for a lawsuit, particularly if someone has a serious reaction or something else, based on following the post’s advice. And it’s something many bloggers fail to take into account when writing.

I don’t know Julien, but he seems a good guy and not one to offer false advice randomly.

Yet – like any blogger – he has a responsibility to not only his blog’s community, but the fly-by first time visitor as well. Yes, we need to take personal responsibility too, and that can’t be discounted. But often we get into a relationship of trust with the blogs we read (especially one written by the co-author of Trust Agents), so we trust their words.

The problem is, the law doesn’t always take blind trust into the equation where liability is concerned…

image: whatnot

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About Danny

Danny Brown is Chief Technologist at ArCompany and an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also co-author of Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.

58 comments
Mike Budd
Mike Budd

Hola Danny, Thanks for your info! Never thought that a disclaimer would be also required for a blog... 2 points of interest personally for your page: - I'm just starting with friends who are *real* doctors and liability is a serious topic for us. - we are just considering the interest of a blog within the website. Again thanks! Mile

Mike Budd
Mike Budd

Hola Danny,

Thanks for your info! Never thought that a disclaimer would be also required for a blog...
2 points of interest personally for your page:
- I'm just starting with friends who are *real* doctors and liability is a serious topic for us.
- we are just considering the interest of a blog within the website.
Again thanks!
Mile

Sherry
Sherry

I have a number of clients in the natural/alternative health industry. They do all have disclaimers on their sites, but not on their blogs. This might be something they should start doing. At the very least a blog concerning health information should probably have language such as, "before starting ______ talk to your doctor or health care provider" or something that makes it clear that it isn't a "one size fits all".

Danny
Danny

Perfect case in point, Sherry. Because it's the health industry your clients are in, they'll know themselves that it's not a one-size-fits-all area. Better being safe than sorry. :)

Sherry
Sherry

I have a number of clients in the natural/alternative health industry. They do all have disclaimers on their sites, but not on their blogs. This might be something they should start doing. At the very least a blog concerning health information should probably have language such as, "before starting ______ talk to your doctor or health care provider" or something that makes it clear that it isn't a "one size fits all".

Danny
Danny

Perfect case in point, Sherry. Because it's the health industry your clients are in, they'll know themselves that it's not a one-size-fits-all area. Better being safe than sorry. :)

Joe Hackman
Joe Hackman

Thanks for the mention Danny, it seems to have kindled a lot of discussions and posts from what I've seen. Always great to see.

In the example you cited I would think a "you should always consult a physician" or something to that end would be an appropriate disclaimer.

Your one true fan , Joe.

Danny
Danny

It just makes sense, Joe. I think the reason we're seeing a lot of discussion around the topic is because the web has allowed us to become better-educated, and we no longer take the words of people as the right ones.

We shouldn't have had before, obviously, but now Google (and legal cases) make it more important than before to know what you're saying.

Joe Hackman
Joe Hackman

It is interesting how, to a degree the greater access to information often cuts both ways. People put a lot of faith in some pretty wacky ideas, too.

Joe Hackman
Joe Hackman

Thanks for the mention Danny, it seems to have kindled a lot of discussions and posts from what I've seen. Always great to see. In the example you cited I would think a "you should always consult a physician" or something to that end would be an appropriate disclaimer. Your one true fan , Joe.

Danny
Danny

It just makes sense, Joe. I think the reason we're seeing a lot of discussion around the topic is because the web has allowed us to become better-educated, and we no longer take the words of people as the right ones. We shouldn't have had before, obviously, but now Google (and legal cases) make it more important than before to know what you're saying.

Joe Hackman
Joe Hackman

It is interesting how, to a degree the greater access to information often cuts both ways. People put a lot of faith in some pretty wacky ideas, too.

Aurelius Tjin
Aurelius Tjin

right! Responsibility makes things fall in their proper places. Irresponsibility is the cause of all misfortunes.

Aurelius Tjin
Aurelius Tjin

right! Responsibility makes things fall in their proper places. Irresponsibility is the cause of all misfortunes.

Dean Saliba
Dean Saliba

This is something I think I need to add to my blog, especially since I write a lot of sponsored posts.

Dean Saliba
Dean Saliba

This is something I think I need to add to my blog, especially since I write a lot of sponsored posts.

Allen Mireles
Allen Mireles

Thanks for making the case about the importance of the disclosure message, Danny. Your use of Julien's post is a good example of why this is necessary and why it just makes sense. However, having said that, it wouldn't have occurred to me and I don't have such a statement on my own blog--yet.

Rock on.

Danny
Danny

I think for the most part, a solid Disclosure Page would cover the majority of bloggers, Allen. Yet if it's medical advice, that extra step of a disclaimer goes a long way.

Cheers! :)

Allen Mireles
Allen Mireles

Thanks for making the case about the importance of the disclosure message, Danny. Your use of Julien's post is a good example of why this is necessary and why it just makes sense. However, having said that, it wouldn't have occurred to me and I don't have such a statement on my own blog--yet. Rock on.

Danny
Danny

I think for the most part, a solid Disclosure Page would cover the majority of bloggers, Allen. Yet if it's medical advice, that extra step of a disclaimer goes a long way. Cheers! :)

Howie at Sky Pulse Media
Howie at Sky Pulse Media

This sucks Danny! It means when Facebook goes IPO and I short the stock betting against it I am going to have to state that when I bash Facebook on my blog! LOL

Great post and it is very important stuff. I rarely have to give a disclosure but I feel it is important to do so to stay credible. I think the failure to disclose can completely destroy trust. Look at the Jim Cramer vs Jon Stewart war for 2 years back when Jim was busted for his stock advice.

Danny
Danny

Credibility is a huge thing, Howie - and once you lose that, or people begin to question yours, you have a problem. Especially if you bypass some of the tougher reader questions on a blog post, which I've seen happen before...

Howie at Sky Pulse Media
Howie at Sky Pulse Media

This sucks Danny! It means when Facebook goes IPO and I short the stock betting against it I am going to have to state that when I bash Facebook on my blog! LOL Great post and it is very important stuff. I rarely have to give a disclosure but I feel it is important to do so to stay credible. I think the failure to disclose can completely destroy trust. Look at the Jim Cramer vs Jon Stewart war for 2 years back when Jim was busted for his stock advice.

Danny
Danny

Credibility is a huge thing, Howie - and once you lose that, or people begin to question yours, you have a problem. Especially if you bypass some of the tougher reader questions on a blog post, which I've seen happen before...

Jim Connolly
Jim Connolly

That is nuts!

I asked Chris Brogan on Twitter recently, why he was tweeting health advice. I asked if it was a career move and he reassured me he was going to still be "a social media douchebag" (those were his words, not mine.)

As a former boxer (11 years) and owner of my own gym, I know the importance of qualified medical / dietary / fitness advice. I have also seen the damage that can be done, when well-intentioned amateurs give bad advice, which people follow.

I blogged last year that the gurus within social media would probably turn to something new, and I picked "self-help" as their natural next step. It's where the other gurus are and their followers are identical, so they can sell them anything. Seems from your post I was right.

If you want to know how to write great content, ask Chris Brogan. I don't read Julian's blog, so have no idea if he can write or not.

But for Heaven's sake: If you want to know how to become fitter and healthier, ask your Doctor or at least a qualified, health and fitness professional.

Danny
Danny

Agree completely, Jim. And the further up the food chain (no pun intended) you get as a blogger when it comes to audience and reader numbers, the more careful you have to be with what you're sharing.

It's the Spiderman equation: "With great readership comes great responsibility." Or something like that. ;-)

Jeffrey Davis
Jeffrey Davis

Danny: You make some excellent points. For Julian or anyone to dismiss "degrees" absolutely or even "doctors" in a lump sum is irresponsible and reflects poor thinking. True, some doctors are problematic, and, true, we should engage doctors as partners and not defer to them w/o question (I never defer to mine w/o questions), but many of them are responsible, and many of them, of course, do know what they're talking about.

If we bloggers wish to make a difference in this world and to offer sound alternatives to knowledge and advice to, say, higher education institutions or "degreed" authorities, then would be wise to own up to our formal training and other solid "platform" creds we have to stand on other than our personal experience and nimble opinions.

We bloggers can get trapped in assuming the pseudo-expert's tone. Instead, we might be wiser to assume something like an essayist's tone. An essayist "attempts" to say or explore something. An essayist poses some ideas and possibilities and invites readers to come along for the exploration - and then invites intelligent criticism and counter-views.

In this way, we bloggers also could encourage a more intelligent alternative to discourse to the popular divisive spewing we see in popular media and politics.

At least that's my view. I welcome disagreement.

Thanks for this series on transparency and ethics.

Danny
Danny

That's a good point, Jeffrey, and the problem with blogging not having an overseeing regulatory body (or similar). Yes, there's the Blog Council and the FTC, but the Blog Council doesn't really have any "powers", and the FTC seems to be more interested in false advertising as opposed to questionable advice.

As blogging is seen more as an authority outlet as opposed to "just that hobby thing", there definitely needs to be more consideration when sharing thoughts.

Cheers, sir!

Howie at Sky Pulse Media
Howie at Sky Pulse Media

I have to say that is one thing I do like about Chris Brogan. He tends to be honestly self deprecating.

But while he can share how he is dieting, he should not be giving advice like its Doctor approved. Just like Subway walked a very thin line with the Jared campaign.

Laz
Laz

They do however display a disclaimer on each commercial that Subway is not a diet plan and you should consult a doctor before starting any diet/exercise regimen. Just to cover themselves.

Jim Connolly
Jim Connolly

That is nuts!

I asked Chris Brogan on Twitter recently, why he was tweeting health advice. I asked if it was a career move and he reassured me he was going to still be "a social media douchebag" (those were his words, not mine.)

As a former boxer (11 years) and owner of my own gym, I know the importance of qualified medical / dietary / fitness advice. I have also seen the damage that can be done, when well-intentioned amateurs give bad advice, which people follow.

I blogged last year that the gurus within social media would probably turn to something new, and I picked "self-help" as their natural next step. It's where the other gurus are and their followers are identical, so they can sell them anything. Seems from your post I was right.

If you want to know how to write great content, ask Chris Brogan. I don't read Julian's blog, so have no idea if he can write or not.

But for Heaven's sake: If you want to know how to become fitter and healthier, ask your Doctor or at least a qualified, health and fitness professional.

Danny
Danny

Agree completely, Jim. And the further up the food chain (no pun intended) you get as a blogger when it comes to audience and reader numbers, the more careful you have to be with what you're sharing.

It's the Spiderman equation: "With great readership comes great responsibility." Or something like that. ;-)

Jeffrey Davis
Jeffrey Davis

Danny: You make some excellent points. For Julian or anyone to dismiss "degrees" absolutely or even "doctors" in a lump sum is irresponsible and reflects poor thinking. True, some doctors are problematic, and, true, we should engage doctors as partners and not defer to them w/o question (I never defer to mine w/o questions), but many of them are responsible, and many of them, of course, do know what they're talking about.

If we bloggers wish to make a difference in this world and to offer sound alternatives to knowledge and advice to, say, higher education institutions or "degreed" authorities, then would be wise to own up to our formal training and other solid "platform" creds we have to stand on other than our personal experience and nimble opinions.

We bloggers can get trapped in assuming the pseudo-expert's tone. Instead, we might be wiser to assume something like an essayist's tone. An essayist "attempts" to say or explore something. An essayist poses some ideas and possibilities and invites readers to come along for the exploration - and then invites intelligent criticism and counter-views.

In this way, we bloggers also could encourage a more intelligent alternative to discourse to the popular divisive spewing we see in popular media and politics.

At least that's my view. I welcome disagreement.

Thanks for this series on transparency and ethics.

Jim Connolly
Jim Connolly

That is nuts! I asked Chris Brogan on Twitter recently, why he was tweeting health advice. I asked if it was a career move and he reassured me he was going to still be "a social media douchebag" (those were his words, not mine.) As a former boxer (11 years) and owner of my own gym, I know the importance of qualified medical / dietary / fitness advice. I have also seen the damage that can be done, when well-intentioned amateurs give bad advice, which people follow. I blogged last year that the gurus within social media would probably turn to something new, and I picked "self-help" as their natural next step. It's where the other gurus are and their followers are identical, so they can sell them anything. Seems from your post I was right. If you want to know how to write great content, ask Chris Brogan. I don't read Julian's blog, so have no idea if he can write or not. But for Heaven's sake: If you want to know how to become fitter and healthier, ask your Doctor or at least a qualified, health and fitness professional.

Danny
Danny

Agree completely, Jim. And the further up the food chain (no pun intended) you get as a blogger when it comes to audience and reader numbers, the more careful you have to be with what you're sharing. It's the Spiderman equation: "With great readership comes great responsibility." Or something like that. ;-)

Jeffrey Davis
Jeffrey Davis

Danny: You make some excellent points. For Julian or anyone to dismiss "degrees" absolutely or even "doctors" in a lump sum is irresponsible and reflects poor thinking. True, some doctors are problematic, and, true, we should engage doctors as partners and not defer to them w/o question (I never defer to mine w/o questions), but many of them are responsible, and many of them, of course, do know what they're talking about. If we bloggers wish to make a difference in this world and to offer sound alternatives to knowledge and advice to, say, higher education institutions or "degreed" authorities, then would be wise to own up to our formal training and other solid "platform" creds we have to stand on other than our personal experience and nimble opinions. We bloggers can get trapped in assuming the pseudo-expert's tone. Instead, we might be wiser to assume something like an essayist's tone. An essayist "attempts" to say or explore something. An essayist poses some ideas and possibilities and invites readers to come along for the exploration - and then invites intelligent criticism and counter-views. In this way, we bloggers also could encourage a more intelligent alternative to discourse to the popular divisive spewing we see in popular media and politics. At least that's my view. I welcome disagreement. Thanks for this series on transparency and ethics.

Danny
Danny

That's a good point, Jeffrey, and the problem with blogging not having an overseeing regulatory body (or similar). Yes, there's the Blog Council and the FTC, but the Blog Council doesn't really have any "powers", and the FTC seems to be more interested in false advertising as opposed to questionable advice. As blogging is seen more as an authority outlet as opposed to "just that hobby thing", there definitely needs to be more consideration when sharing thoughts. Cheers, sir!

Howie at Sky Pulse Media
Howie at Sky Pulse Media

I have to say that is one thing I do like about Chris Brogan. He tends to be honestly self deprecating. But while he can share how he is dieting, he should not be giving advice like its Doctor approved. Just like Subway walked a very thin line with the Jared campaign.

Laz
Laz

They do however display a disclaimer on each commercial that Subway is not a diet plan and you should consult a doctor before starting any diet/exercise regimen. Just to cover themselves.

Laz
Laz

Yeah I can see that going real bad when someone who has diabetes has a drop in glucose and suffers neuroglycopenia (basically low blood sugar to the brain) resulting in brain damage or death. And then that person's survivors suing the blog owner and article writer for possible liability due to improper medical advice. Yes, we all have personal responsibility, but still, in some states this would be considered practicing medicine without a license.

Disclaier: I have neither a legal degree, nor a medical degree. Nor am I licensed to practice law or medicine in my state or yours.

Danny
Danny

That's another great point, Laz - a blog is universally read. Who's to say a post like Julien's isn't breaking the law somewhere? Something to consider for sure.

Laz
Laz

Yeah I can see that going real bad when someone who has diabetes has a drop in glucose and suffers neuroglycopenia (basically low blood sugar to the brain) resulting in brain damage or death. And then that person's survivors suing the blog owner and article writer for possible liability due to improper medical advice. Yes, we all have personal responsibility, but still, in some states this would be considered practicing medicine without a license. Disclaier: I have neither a legal degree, nor a medical degree. Nor am I licensed to practice law or medicine in my state or yours.

Danny
Danny

That's another great point, Laz - a blog is universally read. Who's to say a post like Julien's isn't breaking the law somewhere? Something to consider for sure.

Dino Dogan
Dino Dogan

Where is the personal responsibility in all this? Yes Danny, I agree...having a disclaimer and being transparent is important.

No, I dont have a disclaimer on my primary blog yet but I do practice transparency.

I think you're being little alarmist and a nancy about the whole thing...no offense :-)

Doctors ARE retarded. They are simply shills for the pharmaceutical companies and in my view they have less credibility than Julian whom I've dont know and have never met..thats how low my opinion is of doctors.

Nutrition "degrees"? Please...those are a joke.

Having said that, fasting for 16 hrs is retarded and certainly doesnt and wont work for everyone. I could get into as to why, but since I dont have a degree... :-p lol

Danny
Danny

Hi Dino,

As I mention in the post, yep, we need to take personal responsibility (and not just when reading a blog post). At the same time, if we're giving advice, we need to clarify the authority of that advice, as well as if we're qualified to do so.

As for being "nancy and alarmist", I've seen the results of questionable advice (not Julien's) and it's not pretty. I'll take being an alarmist nancy over poor health any day.

Dino Dogan
Dino Dogan

I just finished reading Julian's article. It left me unmoved. Sounds like a lot of partial advice taken from different sources. It really makes me want to write my own fitness/weight loss post.

Thoughts? I know, I know...use a disclaimer lol

Danny
Danny

Put "Dr" in front of your name... ;-)

Seriously, that's the beauty of blogs - creating new conversations around them. Be interested to see your take (and yeah, disclaimer probably a smart move). ;-)

Dino Dogan
Dino Dogan

I just finished reading Julian's article. It left me unmoved. Sounds like a lot of partial advice taken from different sources. It really makes me want to write my own fitness/weight loss post.

Thoughts? I know, I know...use a disclaimer lol

Dino Dogan
Dino Dogan

Where is the personal responsibility in all this? Yes Danny, I agree...having a disclaimer and being transparent is important.

No, I dont have a disclaimer on my primary blog yet but I do practice transparency.

I think you're being little alarmist and a nancy about the whole thing...no offense :-)

Doctors ARE retarded. They are simply shills for the pharmaceutical companies and in my view they have less credibility than Julian whom I've dont know and have never met..thats how low my opinion is of doctors.

Nutrition "degrees"? Please...those are a joke.

Having said that, fasting for 16 hrs is retarded and certainly doesnt and wont work for everyone. I could get into as to why, but since I dont have a degree... :-p lol

Dino Dogan
Dino Dogan

Where is the personal responsibility in all this? Yes Danny, I agree...having a disclaimer and being transparent is important. No, I dont have a disclaimer on my primary blog yet but I do practice transparency. I think you're being little alarmist and a nancy about the whole thing...no offense :-) Doctors ARE retarded. They are simply shills for the pharmaceutical companies and in my view they have less credibility than Julian whom I've dont know and have never met..thats how low my opinion is of doctors. Nutrition "degrees"? Please...those are a joke. Having said that, fasting for 16 hrs is retarded and certainly doesnt and wont work for everyone. I could get into as to why, but since I dont have a degree... :-p lol

Danny
Danny

Hi Dino, As I mention in the post, yep, we need to take personal responsibility (and not just when reading a blog post). At the same time, if we're giving advice, we need to clarify the authority of that advice, as well as if we're qualified to do so. As for being "nancy and alarmist", I've seen the results of questionable advice (not Julien's) and it's not pretty. I'll take being an alarmist nancy over poor health any day.

Dino Dogan
Dino Dogan

I just finished reading Julian's article. It left me unmoved. Sounds like a lot of partial advice taken from different sources. It really makes me want to write my own fitness/weight loss post. Thoughts? I know, I know...use a disclaimer lol

Danny
Danny

Put "Dr" in front of your name... ;-) Seriously, that's the beauty of blogs - creating new conversations around them. Be interested to see your take (and yeah, disclaimer probably a smart move). ;-)

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