What’s Your Business Playlist?



Business playlists

I was going through my iPod tunes over the weekend, adding some new ones and building some new playlists.

Looking at the tracks, I saw there’s no real genre that stands out as a favourite – there’s everything on there from hard rock to R&B, Motown to 80′s pop, classical arias to hip hop. Quite the mix.

Instead of being fractured, it makes sense for me to have so many different styles on there – I’m sure it does for you as well.

It all depends on how the mood takes us at any given time.

For instance, if I’m driving in the summer, it’s time for hard rock, windows down, full volume. But if I’m melancholy or introspective, it’s Marvin Gaye and Ella Fitzgerald time. Different sounds for the need at any given time.

And that should apply for us in business as well.

Building a Playlist

We shouldn’t be concentrating on just one area all the time. Sure, let’s be strong where our strengths are, but does that mean we need to limit our knowledge to these strengths?

People aren’t satisfied with the one-trick pony anymore, no matter how strong or sturdy that pony might be. Agencies and organizations are having to adapt to offer an umbrella service.

PR; Marketing; Creative; Customer Service; Sales; Design – couldn’t they be available from one source (or at least have an option to offer more than one core strength)?

Think about what you offer at the minute, and what you don’t. Can you build on that? Can you learn what you need to know, so that you can offer multiple practices instead of just one? If not, how easy can you learn? It doesn’t matter if it’s online or offline, you can find the solution:

  • Webinars
  • Forums
  • User groups
  • Networking events
  • Workshops
  • Social learning
  • In-house or on-site training

Think about what you’d like to see as a customer. Are you happy with having to go to 5-6 different agencies to get core skill sets at each one, or would you prefer a solution where everything could be under one roof? Or at least half the current amount of solutions.

Sell Your Strengths, Buy Your Weakness

Even if you don’t have the time to take onboard the new skills you need, why not outsource but keep it under your banner?

Search for freelancers that you can call on for projects that need a specific expertise. Nurture relationships, build portfolios, treat as equals – you never know what could come from it, and it opens your own business up to many more possibilities.

Having a favourite band is normal. Having a favourite type of music is normal. But just think of the amazing sounds you could be missing out on if you don’t mix up your iPod every now and again.

Is it time for you to freshen up your business playlist?

image: Park City Mountain Resort

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You have a catholic musical play list, Danny, and so do I.

I agree that we should not be one-trick ponies particularly if we know we could show a few other tricks. I was just remarking to some lunch companions that I outsource those tasks I am expected to deliver and either don't think I should be undertaking, as well as those projects I simply don't enjoy.

However, I hope I still appear as a one-stop shop and am pleased to hear from you that I am on the right lines, because I had wondered. Thanks.

Danny, the bottle of single malt is on the way. Hope you enjoy Laphroaig.
Thank you for the words. Cheers mate

Great analogy Danny cos most of us enjoy music; though we have different fav genre to others.

The same with our business. What some of my readers love, others will not enjoy so much. Some will dive over to read the latest post if it's on something they can voice their opinions on, while others want information they can take away and apply.

I've learnt as far as strengths and weaknesses go and offering the whole package so everyone goes away happy, is invite others to input who know heaps more than me about some of the topics my readers can benefit from.

Patricia Perth Australia

It is nice to maintain diversity Danny Brown, I like the idea of keeping your tool set fresh. I would emphasize the new tools based on 25% experimentation and 75% responding to needs. How about you?

Sorry I have not been commenting as much the last couple of days. I've been busy promoting my Podcast because the competition is heating up in the time slot! ;)

That's probably a good ratio, Joe. I know once I post, I spend very little time on the post again (apart from comments), and more time on other blogs.

And yeah, these BTR punks and their conflicts... ;-)

In the spirit of punks, I thought I'd be one with my comment. At least partially so. I still have not listened in, I am going to go download it right now.

Danny, Great way to lead into a post.. I just blogged on how inspiration and insight can come from anywhere. Per @Jenna, @Ari, @Jamey.. so many other comments, the variety and options are important across the board, from different demographics, etc. I was tweeting with Michelle @NEMultimedia last week about my crazy iPod mix which was mostly strummy, emo crap alt rock. She asked for names, went to YouTube and liked a lot of stuff.. things she may never have heard otherwise.

That is social and marketing, discovery of new and different. If you're too narrow in what you do, what you offer then you not only limit your strengths, you might not even know of what weaknesses you need to buy or outsource. FWIW.

Funnily enough, one of my favourite bands in Dashboard Confessional.

Lot less emo than they used to be, but still... ;-)

You have a catholic musical play list, Danny, and so do I.

I agree that we should not be one-trick ponies particularly if we know we could show a few other tricks. I was just remarking to some lunch companions that I outsource those tasks I am expected to deliver and either don't think I should be undertaking, as well as those projects I simply don't enjoy.

However, I hope I still appear as a one-stop shop and am pleased to hear from you that I am on the right lines, because I had wondered. Thanks.

That's the great thing about trusted outsourcing, Jon - like you say, you can offer the services a larger agency can, but you don't need to worry about the in-house aspect (even though you're still offering clients everything "in-house").

It's a win-win. :)

Going back to my days working in heavy industry selling parts that go in machinery big and small, low tech to ridiculously high tech, at one stop I spent 2 years as an internal ISO9000 auditor. And ISO is the international quality system of continuous improvement.

We all have a core competency. This is normally why clients come to us. But it is very easy to lose a client due to weakness elsewhere in your business. A great example is the Brilliant Hollywood Director no one will work with because they are abusive, never meet deadlines and always run over budget!

You mean James Cameron? ;-)

The best directors only succeed because they have a great producer behind them. Yes, the guy behind the camera gets the shot, but the producer brings everything else together.

I think more businesses need better producers.

Danny, the bottle of single malt is on the way. Hope you enjoy Laphroaig.
Thank you for the words. Cheers mate

If he does not enjoy Laphroaig I will send Danny my address John! LOL

HA! You smooth talker, you... ;-)

The ongoing challenge of running a business that helps business is the perception you are CEO, CMO, VP/Sales and the one delivering the work. Oh wait, were we talking about business or music? I suddenly have a hankering for some hip-hop alternative jazz funk reggae goth. Gotta go!

Wow! thanks for the insights. I love how you deliver you point out this thought. "Sell your strength, buy your weakness" Totally make a lot of sense!

When you write about '80s and hiphop, the first thought that came to mind is if you refer to American artists, Canadian artists, or any artist.

??

And therein lies my point in everything below that initial paragraph. Having a playlist is great, but how defined should it be? And should demography play a part?

As the post mentions, Ari, definition is by what's needed at that time, and that guides your decision-making and strategy behind the playlist.

But yeah, demographics play a big part, and again that comes down to the choice you make at a given time - you play the songs for your exact audience. Of course, if you can attract new listeners at the same time... all the better. :)

Great analogy Danny cos most of us enjoy music; though we have different fav genre to others.

The same with our business. What some of my readers love, others will not enjoy so much. Some will dive over to read the latest post if it's on something they can voice their opinions on, while others want information they can take away and apply.

I've learnt as far as strengths and weaknesses go and offering the whole package so everyone goes away happy, is invite others to input who know heaps more than me about some of the topics my readers can benefit from.

Patricia Perth Australia

Do you tend to write for the majority, Patricia, or do you try and keep the playlist mix even? How have you approached your different listening tastes?

If you find your team has an all too homogenized taste in certain stuff- watch out. This probably just means that the members value conformity over innovation or are unable to think for themselves. That's the way it is in my experience, anyhow.

"This probably just means that the members value conformity over innovation or are unable to think for themselves."

Great point, Arthur. Do you think this is down to the team members, or those that manage the teams not allowing the members to be innovative?

Another thing that comes to mind when comparing playlists to business plans is that not everyone likes the same music. I have a wide variety as well, but I know exactly what I'm going to play when I hang out with my roommates compared to what I play when I'm with my mom. Business is the same way. Some tools will work much better with certain clients, and others you might not even touch. It's always best to examine the audience before deciding which route to take.

Dag nabbit Jenna. I am jealous you beat me to the punch, but I absolutely couldn't agree more. I wear many hats inside our organization as well as in my extracurricular endeavors. I meet with folks across the spectrum of humanity from trendy folks to good ol' country boys. A key element to business and life (no matter if your in 'sales' or not) is knowing how to sell yourself based upon your present company. Like playing country music for a tough Brooklyn crowd, delivering an intense presentation full of minute details to a group that wants a big picture idea isn't going to get you anything but a quick trip to the nearest exit.

Great analogy Danny.

Great points by both you and Jamey, Jenna.

I always look at business playlists as date playlists - you know when Marvin Gaye will work and you know when Guns'N'Roses will work. And all the good stuff in-between.

Get the playlist right, and get the date right. :)

I was told that because of my bad influence on Jeremy that the Livefyre offices is a 24/7 Rave Dance Party now.

Dag nabbit Jenna. I am jealous you beat me to the punch, but I absolutely couldn't agree more. I wear many hats inside our organization as well as in my extracurricular endeavors. I meet with folks across the spectrum of humanity from trendy folks to good ol' country boys. A key element to business and life (no matter if your in 'sales' or not) is knowing how to sell yourself based upon your present company. Like playing country music for a tough Brooklyn crowd, delivering an intense presentation full of minute details to a group that wants a big picture idea isn't going to get you anything but a quick trip to the nearest exit.

Great analogy Danny.

Brilliant post man. I love when you use music as a backdrop for a great idea. It's so important to not only branch out, but at the same time play to your strengths. I think that's why so many people fall short. Either they are trying to have too many things going on and not strengthening anything or they only focus on one area and don't attract anyone.

It's a tough balance.

I also like to see you use this analogy because I had a very similar one I put together a little while ago, but I focus more on social media, there's also lots of music in mine. : )

http://joeystrawn.com/2010/10/04/my-social-media-playlist/

Where do you see people (or businesses) falling short most, Joey - strengths or weakness? Would you say one is more important than the other?

And I'll be checking your post out soon, mate, cheers. :)

I think a lot of businesses fall short in their marketing efforts because that's what I tend to look at the most. You'll see marketing departments who have done things a certain way for years approach new methodologies or technologies like they would approach a new task (i.e. just spread it out among their current staff who have no training).

Individuals do it as well trying to be all things to all people and not focusing on areas where they are strong or taking the time to learn new things before touting that they're experts in it.

I hope you enjoy the post, I had a blast writing it. : )

I love that line dude..."Sell Your Strengths, Buy Your Weakness." #newclassic

Plus the band/music analogy totally works for me since Im a musician and a musical whore myself :-)

Take your eyes off that line Dino.
If anyone is stealing it, it's me.

Of course we can.
You have "Sell Your Strengths.."
And I'll have "...Buy Your Weakness" LOL

Ummm...Excuse me Dino and Keith,

But it seems you'll be sharing that line with me as well. Cause you see - it was love at first sight for me and I'm not letting go of it hehe.

You're actually gonna' have to convince me why I need to share it, cause if you each get one line then I'm left with a comma - No, No!

I just included it in my Tweet. Brilliant as usual Danny!

OK, whoever sends me some single malt scotch first (for occasional special events) can "borrow" the phrase. :)

Clever Danny.
From my ipod playlist to business skills playlist and all done seamlessly.
Guess it applies to any playlist.

"Sell Your Strengths, Buy Your Weakness"
Is that your phrase?
Even if it is, I'm definately going to steal it and use it in a speech.
Great prase.

BTW - do you have any Cream in that playlist? Eric Clapton, Jack Bruce, Ginger Baker.
No playlist complete without.

Clapton and Stevie Ray Vaughan are my blues guys, Keith - can't have a complete playlist without the blues. :)

The greatest bands are the ones that can give you all manner of things. Songs for when you're feeling slow, when you want something fast paced -- my iPod has no rhyme or reason to it, but the bands I buy full albums from are the ones that offer all kinds of moods. Same goes for a company -- great points Danny!

Love the "mood" point, Maranda - at the end of the day, the best businesses are the ones that attach themselves to your emotions.

Of course, we don't always know our own emotions, so that must make it fun for businesses. ;-)

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