The Art of Being an Asshat

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asshat

Sometimes you read something, or you hear something, and it just makes you stop and say, “Seriously?!?”.

Often this is from a pitch selling a company’s products or services. It can be from the company directly, or it can be from their marketing or PR agency.

Note – there are many great PR and marketing agencies out there doing great work. This just makes the crappy ones stand out even more.

So it was when I heard about this pitch. Sent to Lani Rosales, Editor-in-Chief of AGBeat, it’s a great example of either crass stupidity or outright superiority. Here’s the full exchange:

On Fri, June 17, 2011 at 5:31 AM, Joseph Smith <josephsmith99over@gmail.com> wrote:

Dear Lani,

I would like to send you our press release but I will need you to personally sign a non disclosure agreement first.

Signed,

JS

On Fri, June 17, 2011 at 11:00 AM, Lani Rosales <lani.rosales@gmail.com> wrote:

Hi Joseph, I didn’t catch the company name?

LR

On Fri, June 17, 2011 at 11:01 AM, Joseph Smith <josephsmith99over@gmail.com> wrote:

You are required to sign an NDA prior to any communication with me or my client.

On Fri, June 17, 2011 at 11:08 AM, Lani Rosales <lani.rosales@gmail.com> wrote:

Joseph,

I am happy to sign any NDA that we deem to have merit but cannot do so without knowing basic details like a company name. I’m sure you don’t mean to waste my time and I certainly don’t intend on wasting yours, so company name or it didn’t happen.

LR

On Fri, June 17, 2011 at 11:20 AM, Joseph Smith <josephsmith99over@gmail.com> wrote:

[blank email with NDA attached, naming company as "Company Name Withheld"]

On Fri, June 17, 2011 at 11:21 AM, Lani Rosales <lani.rosales@gmail.com> wrote:

Joseph,

I am not authorized to sign that as I have made clear and I feel that you are aware. When you are prepared to share your company name or any basic hints of information, you have my email, otherwise please do not waste any more of my time.

LR

On Fri, June 17, 2011 at 11:25 AM, Joseph Smith <josephsmith99over@gmail.com> wrote:

Lani, you will be missing out on an incredible opportonity [sic] as we have not approached any other news outlet. Perhaps your competitor would be more interested. We will not forget your lack of kindness.

Most sincerely,

Joseph

I have to admit, when I read it, I thought Lani was extremely professional in her patience – I would have really been tempted to have some fun. Something about Joseph signing my NDA about his mom and girlfriend, and the polaroids from Stripper Joe’s…

Seriously, though, is this what we’ve now come to? Asking people to sign a non-disclosure agreement before they even know what they’re signing up for? And then ignoring the person you want to write about you, and sending the NDA anyway? Then, just to top it off, basically using a threat as a closing statement?

No wonder the PR industry gets such a tough time (though, to be honest, I’m wary of this even coming from a PR agency, but it’s not impossible).

Unfortunately, “Joseph Smith” is the John Doe of the communications industry, as a reverse email search doesn’t bring up any information about him. Probably just as well – it’d be pretty embarrassing to find he’s a member of your PR team or business.

So, some simple tips when looking to get people and publications to write about you.

  • Respect their time and intelligence.
  • Don’t be bolshy.
  • Don’t come across as asshat-ish as Joseph Smith.
  • NDA’s are all well and good, but you need to let us know who we’re being approached about first.
  • Did I mention don’t be an asshat?

Honestly, it’s not all that hard. And you’re more than likely to get the kind of promotion you’re after…

image: Lh3

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About Danny

Danny Brown is Chief Technologist at ArCompany and an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also co-author of Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.

223 comments
Tiffany
Tiffany

This does not surprise me in the least sadly. I have gotten several communications from PR groups that have been condescending and rude. It is so hard not to say anything snarky in response.

Tiffany
Tiffany

This does not surprise me in the least sadly. I have gotten several communications from PR groups that have been condescending and rude. It is so hard not to say anything snarky in response.

Robert
Robert

Definitely deserving of it's own special place in the Sales Pitch Hall of fame - not to mention an acknowledgement on Seth Meyer's "Seriously?" segment on Weekend Update. Also, great photo and I plan to incorporate the word "Asshat" into a conversation today :)

Robert
Robert

Definitely deserving of it's own special place in the Sales Pitch Hall of fame - not to mention an acknowledgement on Seth Meyer's "Seriously?" segment on Weekend Update. Also, great photo and I plan to incorporate the word "Asshat" into a conversation today :)

Robert
Robert

Definitely deserving of it's own special place in the Sales Pitch Hall of fame - not to mention an acknowledgement on Seth Meyer's "Seriously?" segment on Weekend Update. Also, great photo and I plan to incorporate the word "Asshat" into a conversation today :)

Naomi Wood
Naomi Wood

Fantastic! I think she was very well composed. These kind communications make me boil instantly. I automatically think scam but its scarier to think it might actually be legit! Complete time wasters!

On another note the images should defiantly have like buttons along with the titles.. Classic, I love them :)

Naomi Wood
Naomi Wood

Fantastic! I think she was very well composed. These kind communications make me boil instantly. I automatically think scam but its scarier to think it might actually be legit! Complete time wasters!

On another note the images should defiantly have like buttons along with the titles.. Classic, I love them :)

Danny
Danny

Haha, thanks Naomi - you know, it takes me almost as much time to find (hopefully) the right picture as it takes to write the post. Fun times! :)

Naomi Wood
Naomi Wood

Fantastic! I think she was very well composed. These kind communications make me boil instantly. I automatically think scam but its scarier to think it might actually be legit! Complete time wasters! On another note the images should defiantly have like buttons along with the titles.. Classic, I love them :)

Danny
Danny

Haha, thanks Naomi - you know, it takes me almost as much time to find (hopefully) the right picture as it takes to write the post. Fun times! :)

Leo Widrich
Leo Widrich

Fantastic story there Danny. I absolutely think that it is key to show humbleness at all times. This one really got out of hand.

It's a great reminder to focus on others more than on ourselves. It will get us all we ever wanted! :)

Leo Widrich
Leo Widrich

Fantastic story there Danny. I absolutely think that it is key to show humbleness at all times. This one really got out of hand.

It's a great reminder to focus on others more than on ourselves. It will get us all we ever wanted! :)

Danny
Danny

Hey there Leo,

Yeah, it's easy to see which of the two "combatants" come out the better for this exchange... ;-)

Leo Widrich
Leo Widrich

Fantastic story there Danny. I absolutely think that it is key to show humbleness at all times. This one really got out of hand. It's a great reminder to focus on others more than on ourselves. It will get us all we ever wanted! :)

Danny
Danny

Hey there Leo, Yeah, it's easy to see which of the two "combatants" come out the better for this exchange... ;-)

Gini Dietrich
Gini Dietrich

This literally made me laugh out loud. I'm with Lu...do you have a freaking clue, dude? As I said to Lani privately, "But Lani, he sent you a press release! Get a clue, woman."

HAHAHAH! What an idiot. I makes my heart hurt for the PR industry.

Gini Dietrich
Gini Dietrich

This literally made me laugh out loud. I'm with Lu...do you have a freaking clue, dude? As I said to Lani privately, "But Lani, he sent you a press release! Get a clue, woman." HAHAHAH! What an idiot. I makes my heart hurt for the PR industry.

Lewis LaLanne aka Nerd #2
Lewis LaLanne aka Nerd #2

I'm guessing this guy learned how to write emails from Buffalo Bill(villain from the movie "Silence Of The Lambs")...

Buffalo Bill Protege: It signs the non-disclosure statement.

Lani: Uh, not until I at least know the name of the company, thank you.

Buffalo Bill Protege: It signs the non-disclosure agreement or it gets the hose again.

Lani: Uhm, yeah, I'd love to see about helping you out but I at least want to know the name of the company I'd be helping and then decide where we can go from there.

Buffalo Bill Protege: SIGN THE FUCKING AGREEMENT!!!

What I'm wondering is how many times he's put the hose to people before and made this work in order for him to still be using it now.

Thank you Danny for taking the time to show any Buffalo Bill proteges lurking on the web the flaws in the masters teachings. :)

Lewis LaLanne aka Nerd #2
Lewis LaLanne aka Nerd #2

I'm guessing this guy learned how to write emails from Buffalo Bill(villain from the movie "Silence Of The Lambs")... Buffalo Bill Protege: It signs the non-disclosure statement. Lani: Uh, not until I at least know the name of the company, thank you. Buffalo Bill Protege: It signs the non-disclosure agreement or it gets the hose again. Lani: Uhm, yeah, I'd love to see about helping you out but I at least want to know the name of the company I'd be helping and then decide where we can go from there. Buffalo Bill Protege: SIGN THE FUCKING AGREEMENT!!! What I'm wondering is how many times he's put the hose to people before and made this work in order for him to still be using it now. Thank you Danny for taking the time to show any Buffalo Bill proteges lurking on the web the flaws in the masters teachings. :)

Danny
Danny

Haha, LOVE the Buffalo Bill analogy, though can't help thinking of Stewie Griffin doing it when the little girl was stuck down the well. :)

Lewis LaLanne aka Nerd #2
Lewis LaLanne aka Nerd #2

I'm guessing this guy learned how to write emails from Buffalo Bill(villain from the movie "Silence Of The Lambs")...

Buffalo Bill Protege: It signs the non-disclosure statement.

Lani: Uh, not until I at least know the name of the company, thank you.

Buffalo Bill Protege: It signs the non-disclosure agreement or it gets the hose again.

Lani: Uhm, yeah, I'd love to see about helping you out but I at least want to know the name of the company I'd be helping and then decide where we can go from there.

Buffalo Bill Protege: SIGN THE FUCKING AGREEMENT!!!

What I'm wondering is how many times he's put the hose to people before and made this work in order for him to still be using it now.

Thank you Danny for taking the time to show any Buffalo Bill proteges lurking on the web the flaws in the masters teachings. :)

Danny
Danny

Haha, LOVE the Buffalo Bill analogy, though can't help thinking of Stewie Griffin doing it when the little girl was stuck down the well. :)

Jennifer Devitt
Jennifer Devitt

LOL, that pic was seriously hilarious, Danny!

As for the email conversation....been there, done that! It seems more and more lately every prospective client wants us to sign one (which we have no problem with at all). But more and more it is following this pattern, the only difference is via phone call. Some hesitate even telling us anything other than their first name!!! Yet they then expect I will supply them with my email to get us NDA and agree to sign a NDA with no other info on it other than their first name! Not happening.

We have gotten snotty retorts to our refusal as well, even threats like you mentioned. I always think, yeah good luck getting any of our competitors to sign it! I would say roughly 75% end up coming back willing to play nice when they get the same response from other developers. And when they do come back, we usually chuckle because their potential project is never rocket science or something we havent done 50 times already!

Jennifer Devitt
Jennifer Devitt

LOL, that pic was seriously hilarious, Danny!

As for the email conversation....been there, done that! It seems more and more lately every prospective client wants us to sign one (which we have no problem with at all). But more and more it is following this pattern, the only difference is via phone call. Some hesitate even telling us anything other than their first name!!! Yet they then expect I will supply them with my email to get us NDA and agree to sign a NDA with no other info on it other than their first name! Not happening.

We have gotten snotty retorts to our refusal as well, even threats like you mentioned. I always think, yeah good luck getting any of our competitors to sign it! I would say roughly 75% end up coming back willing to play nice when they get the same response from other developers. And when they do come back, we usually chuckle because their potential project is never rocket science or something we havent done 50 times already!

Danny
Danny

That's the thing, Jennifer - how successful does this guy (or others like him) think this type of approach will be?

There's going to come a time, especially when it's in a certain niche, that editors will have a Google Doc running between each other, highlighting crappy approaches like this.

Once that happens, the sender basically has nowhere to go. Then what? ;-)

Jennifer Devitt
Jennifer Devitt

LOL, that pic was seriously hilarious, Danny! As for the email conversation....been there, done that! It seems more and more lately every prospective client wants us to sign one (which we have no problem with at all). But more and more it is following this pattern, the only difference is via phone call. Some hesitate even telling us anything other than their first name!!! Yet they then expect I will supply them with my email to get us NDA and agree to sign a NDA with no other info on it other than their first name! Not happening. We have gotten snotty retorts to our refusal as well, even threats like you mentioned. I always think, yeah good luck getting any of our competitors to sign it! I would say roughly 75% end up coming back willing to play nice when they get the same response from other developers. And when they do come back, we usually chuckle because their potential project is never rocket science or something we havent done 50 times already!

Danny
Danny

That's the thing, Jennifer - how successful does this guy (or others like him) think this type of approach will be? There's going to come a time, especially when it's in a certain niche, that editors will have a Google Doc running between each other, highlighting crappy approaches like this. Once that happens, the sender basically has nowhere to go. Then what? ;-)

Stuart
Stuart

This post reminds me of Marcus' take on that blogging jerk a few weeks ago, it's the same thing: Self-respecting human being has altercation with giant twit which results in everyone discussing just how much of a twit this twit really is. I feel left out that I haven't had any idiots contact me recently, I'd write a post about it! :-)

Danny
Danny

I can email you anonymously if that works? :)

Stuart
Stuart

Yeah, please do, I'll write about that guy who hassled me for whisky, then threatened to take me to court when I said I didn't have any ;-)

Stuart
Stuart

This post reminds me of Marcus' take on that blogging jerk a few weeks ago, it's the same thing:

Self-respecting human being has altercation with giant twit which results in everyone discussing just how much of a twit this twit really is.

I feel left out that I haven't had any idiots contact me recently, I'd write a post about it! :-)

Danny
Danny

I can email you anonymously if that works? :)

Stuart
Stuart

Yeah, please do, I'll write about that guy who hassled me for whisky, then threatened to take me to court when I said I didn't have any ;-)

MummyinProvence
MummyinProvence

I think this guy ran training courses in Dubai in mastering the art of busting chops! Sadly, this is not at all shocking, but I a delighted to find that I can now label these morons Asshats! Sweet!

Danny
Danny

I'm sure John has seen a few examples of these? ;-)

MummyinProvence
MummyinProvence

Well, actually, as John's business partner, and self appointed office bitch, it was me who dealt with the array of asshats!

MummyinProvence
MummyinProvence

I think this guy ran training courses in Dubai in mastering the art of busting chops! Sadly, this is not at all shocking, but I a delighted to find that I can now label these morons Asshats! Sweet!

Danny
Danny

I'm sure John has seen a few examples of these? ;-)

MummyinProvence
MummyinProvence

Well, actually, as John's business partner, and self appointed office bitch, it was me who dealt with the array of asshats!

Kim Davies
Kim Davies

Hi, Danny.

Hope you don't mind me butting in on the conversations above. Really had fun here, from the image up to the comments. Although I really didn't appreciate John Smith. I wouldn't have given that bolshy jerk a second of my day. But, Lani, she is a saint and the perfect example of what a professional should be. She deserves an award really.

It is just so sad and frustrating that there are many people who resort to the same tactic John Smith used nowadays. I mean, where are their brains and their common sense? In their behinds? Don't they know that they wouldn't be able to get what they want that way?

Respect and kindness beget respect and kindness. So, if you want these, give them out first. Right?

Kim Davies
Kim Davies

Hi, Danny.

Hope you don't mind me butting in on the conversations above. Really had fun here, from the image up to the comments. Although I really didn't appreciate John Smith. I wouldn't have given that bolshy jerk a second of my day. But, Lani, she is a saint and the perfect example of what a professional should be. She deserves an award really.

It is just so sad and frustrating that there are many people who resort to the same tactic John Smith used nowadays. I mean, where are their brains and their common sense? In their behinds? Don't they know that they wouldn't be able to get what they want that way?

Respect and kindness beget respect and kindness. So, if you want these, give them out first. Right?

Danny
Danny

"Treat people like you want to be treated yourself."

Old saying, but so true, miss. :)

Kim Davies
Kim Davies

Hi, Danny. Hope you don't mind me butting in on the conversations above. Really had fun here, from the image up to the comments. Although I really didn't appreciate John Smith. I wouldn't have given that bolshy jerk a second of my day. But, Lani, she is a saint and the perfect example of what a professional should be. She deserves an award really. It is just so sad and frustrating that there are many people who resort to the same tactic John Smith used nowadays. I mean, where are their brains and their common sense? In their behinds? Don't they know that they wouldn't be able to get what they want that way? Respect and kindness beget respect and kindness. So, if you want these, give them out first. Right?

Danny
Danny

"Treat people like you want to be treated yourself." Old saying, but so true, miss. :)

Patricia
Patricia

the pictures is funny but where in this work cat and dog become play mate?and ana your right where in this world can we trust people to our secrets sad to say very few people can be trusted...

Patricia
Patricia

the pictures is funny but where in this work cat and dog become play mate?and ana your right where in this world can we trust people to our secrets sad to say very few people can be trusted...

Sara Barton
Sara Barton

Wow...it's incredible how many people lack manners or common sense! Lani has the patience of a saint!

Danny
Danny

Funny how the more opportunities social tools give us to connect, the less social we seem to be, eh Sara? ;-)

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