Quit Treating Your Blog Readers Like Second Class Chumps

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Blog readers and chump bloggers

Bloggers are a breed apart from many other online outlets. That’s not meant in a grand or condescending way – just that it takes a very different mindset to be a blogger, and one that stays the course.

Of course, a large part of this success comes from the readers a blogger attracts. These readers turn into subscribers, turn into loyal members of your community, turn into “brand advocates” for your blog.

Essentially, your readers dictate much of how your blog is viewed by the interactions both on your domain and on their own networks. So why would you want to treat them like chumps?

You’re not treating your readers like chumps? You’re looking after them? Are you sure? Let’s take a quick check.

You’re Killing Their Eyes

Content is King. It’s the rallying cry of many bloggers – and, for the most part, it can be true. After all, without content, you have no readers, right? But what good is content when it’s surrounded by a craptastic design?

For those of you that were born before 1990, I have one thing to say to you – GeoCities! Yeah, you know what I’m talking about. For the benefit of our readers who’re not as ancient as me, GeoCities was Yahoo’s website building platform. It was meant to offer an easy option for non-technical people to be able to build their own sites.

The problem was, once you give a non-technical person the key to tech tools, chaos ensues. Cue some of the ugliest pieces of crud ever seen online!

Jump forward to today. With tools like WordPress and Genesis (affiliate link), it’s never been easier to get a professional-looking website or blog up-and-running quickly and without too much hard work.

If you want to encourage readers to enjoy your site and stick around for more, then make your place welcoming. After all, would you go back to a dayglo pink website with yellow font and dancing pixel people? Exactly.

  • Takeaway. You want to encourage readers to come back? Make your offering an attractive one.

You’re Acting Like a Cheapskate

One of the big trends in blog reader behaviour is the rise of mobile browsing. With the popularity of iPhone, Android and tablets, web browsing behaviour has shifted dramatically in the last 12 months and will continue to move towards mobile.

So why aren’t you looking after your mobile visitors?

If you’re using WordPress, for example, there are a host of themes that are built with a responsive design.

This means no matter what browser display your visitor comes in on, the site will adapt (check For Bloggers By Bloggers out on a tablet or smartphone, and then compare it to the web version). Again, Genesis offers several themes in this area – check out their Theme Chooser tool and select Mobile Responsive.

If you’re happy with your existing theme, you might be using something like WPtouch to offer a mobile version of your site. But here’s the thing – why are you using the free version?

As useful as it is, it’s actually very limited – it doesn’t even support threaded conversations on the comments, for example. Which, if your blog has a lot of comments, can soon lead to an unholy mess where replies to comments aren’t in context, and the conversation can soon become messy and convoluted.

For as little as $49, you can add a whole host of features by upgrading to WPtouch Pro. Dedicated iPad styling, retina support, theme styling, threaded comments and much, much more. That’s got to be worth $49, no?

  • Takeaway. Your readers add value to your blog. Are you treating them as valuable?

You’ve Joined the Mail Service

Remember when you first started blogging, and your passion was burning to be the best blogger out there? You were going to write the most amazing posts, start the most intense conversations around them, and attract the coolest audience.

And, you kinda achieved that. So you got lazy, and started posting any old stuff. You’d take a picture and write some nonsense about the hidden meaning behind it for small business owners.

Or you’d write a Top 10 list that offered absolutely nothing new to the topic of that list, or the people/services on it.

Or you’d write a post about how awful it is to be you, and that you should be able to write what you want because it’s your blog and your readers should be grateful you’re still churning out content.

Stop this. STOP THIS NOW.

No one cares about bloggers that feel they’ve conquered the market and can do what they want. Readers came to you for a reason – they don’t want a diluted version of that, because you want to get fat off your affiliate ads and crappy ebooks.

You want to be an awesome blogger that everyone wants to read? Then write epic shit – every time!

Sure, share your ebooks and premium courses and affiliate ads – but make sure they offer value to your readers just as much as they offer dollars to your pocket.

Don’t sacrifice what made you great by attaching it to the mundane. Be great the way you aspired to be great.

  • Takeaway – the minute you start mailing your content in, stop blogging. It benefits no-one.

These are just three of the ways you’re short-changing your readers. You might not like being told this, especially if you’re guilty of any of the points above.

Then again, doing the right thing doesn’t always come easy. But the results are more than worth the effort.

This post originally appeared on For Bloggers By Bloggers.

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About Danny

Danny Brown is Chief Technologist at ArCompany and an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also co-author of Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.

32 comments
Ethical Behavior Boy
Ethical Behavior Boy

@Danny This is a very interesting question.  I think it at least makes people think.

Ethical Behavior Boy
Ethical Behavior Boy like.author.displayName 1 Like

Danny I get your point because you  should watch the way things are said, done, and of course presented.  For instance I love the way you notify your readers we are about to click on an affiliate link.  It shows trust.

Joe Lee
Joe Lee

This is great reminder! I admit that there are times I just like churn out short, easy articles. Don't want to go for long, in-depth posting as it takes time and effort. To make matter worse, I'm stuck without any clue to move forward. But thank you for this great article. I'm doing this for the readers, not me.

Steven Hourston
Steven Hourston

Hi Danny,

Firstly thanks for sharing your Thesis expertise with Craig - I'll check out the responsive design too.

Secondly, I'm dreaming of the day I can firmly reject the mail service approach. At the moment I'm a blogging worm on the ground being inspired by some of the eagle's soaring above. I'm doing the hard yards honing my voice, writing the best posts I can and attempting to build my audience.

Thanks for setting such a high benchmark.

Jennifer
Jennifer

Hey Danny, thank you for your posts. I enjoy your writing style. I am teaching my students in my Public Relations course how to write effective blogs, and I will likely share some of your content. While I’ve used Blogspot and Tumblr in the past, it does appear that WordPress should be used for a more professional appearance. Per your suggestion, I will likely give up some loot and go for the upgrade. Thanks again!

Danny
Danny

Hey there Jennifer, Thanks for the kind words, sincerely appreciated, and flattered you wish to share with your students! I'd definitely recommend the move to WordPress and, funnily enough, know of an upcoming video course that will make the move even easier. :) http://bestbloggingtipsonline.com/30-day-wordpress-workout-what-is-wordpress/

Jennifer
Jennifer

Thanks for the info, Danny! I will check into that! I appreciate your assistance :)

Anton Koekemoer
Anton Koekemoer

HI Danny, Yes – I do agree. You see it over and over again – where a user reaches out to the author and or webmaster by leaving a comment and then either doesn’t reply to the comment or replies with the shortest possible answer. If you don’t value your user and or client – why should they value you?

Danny
Danny like.author.displayName 1 Like

Hey there Anton, I think it can come down to the feeling on whether the comment warrants a reply or not? Let's say you have 50 comments, and thirty of them are just "great post" or "you're so right!". There's not a lot you can add to that, and even a "thank you" adds not a lot more. So I can see where not all comments are answered. But, yes, if it's something that needs further clarification or answering, the least you can do is offer a reply. Cheers, sir.

Craig McBreen
Craig McBreen

Hi Danny, Getting WPTouch Pro has been on my to-do list. I'll scratch that one off, so thanks for the reminder ;) I have a deal with myself. If I ever start writing posts just to write posts, I will stop for a while, because that means it's time to take a break. Right now I can comfortably post twice a week, but that's about it.

Danny
Danny like.author.displayName 1 Like

Hi there mate, If I recall, you're on Thesis, right? If you ask in the forums, I'm sure you'll find some code to make your site responsive which - for me - is the better option. Or, check out the new Thesis responsive skin and see how that would work with your current design: http://diythemes.com/thesis/thesis-responsive-design/ And hell yeah, man, you write exactly when and what you want to - that's the joy of blogging and the one your readers love you for. :)

Craig McBreen
Craig McBreen

Yes! And thanks for that. I do remember a post on DIY Themes, but never got around to it. You da man!!

Jake Hulbert
Jake Hulbert

Not nearly enough people use the word "craptastic" so thank you for that, first of all. Okay so I admit, when I first came online I was one of those people who bought into the SBI Sitesell way of building a website. Talk about ugly crud. And I still see these sites popping up on some of my searches and they just look awful. I try to be open minded and look past and try to find the value in the written content, but I find myself hitting the back button real quick. Nowadays, people just expect sites to look a certain way and if you're site doesn't it quite possibly will be perceived as unprofessional and spammy.

Danny
Danny

Ha, I remember the Sitesell model - and, like you, have seen folks still use it, even when everything that's right about web design should be telling them to run far away from SBI! ;) You're right - first impressions count and, if you want yours to be a good one, make the visit at least pleasant to the naked eye. Cheers, Jake.

Carmelo
Carmelo

Hey Danny, I suppose that it's human nature to let things slide after a time. I know it's been said many times but we can so easily get to the point where we make it about us and not the reader (our community.) And we can forget that there's always new people joining who may not want to hear a constant barrage of our own problems. Not that the long time friends can stand much of that either. You really have to stay fresh and current and keep your readers needs a top priority or, like you say, get out of the business! btw, i've rarely seen a design as clean, crisp, and easily understood and navigated as this one. Nice work. Carmelo

Danny
Danny

You know, that's a good point about newer readers, Carmelo - while long-time subscribers may be used to tangents, new ones won't be and can be confused or put off by something that seems like an inner joke only. It's a fine line to navigate. And thanks for the compliment on the design, mate - though I must be honest and give the credit to the Studiopress guys for making WordPress design such a blast to dabble with. :)

Jose Palomino
Jose Palomino

Blogging is not just about content. It's about the conversation. If it were just about content, why not just publish books and white papers? If we choose to be a part of the blogging community, then part of the responsibility we are agreeing to is taking care of our readers. It's just like caring for the customer -- and who knows, a reader may just become a customer, or perhaps a colleague. I really like your emphasis on design. It's not just about responding to comments and engagement -- it's about being a place where people want to linger long enough to engage in the first place.

Danny
Danny

Hi Jose, I think content can be conversational without having an "actual conversation" at the place of content. Take Seth Godin or Leo Babauta - two blogs that have no comments, yet stimulate a ton of conversation elsewhere. Now, I can't speak for Leo, but I know Seth has always been open to dropping by and commenting on a post that piques his interest, or emailing if he has something to add. But, yeah, they're few and far between and few people could get away with that approach - which is why, like you say, making the place open to engagement beats simple content hands down any day. Cheers, sir!

Natalie
Natalie

I like all the design....i really appreciate all the post you shared here...I am big on content and always want to make sure I am putting my best foot forward in that department. Now the design of my blog…

Joe Seals
Joe Seals

Hey Danny, Thanks for this great post. I am big on content and always want to make sure I am putting my best foot forward in that department. Now the design of my blog... that is another story. Looks REAL bad. (Have a look) I am in the process of making it better and adding CommentLuv as well. Your post (This post) will help me to improve my blog. Thanks for the post.

Danny
Danny

Hey there Joe, Had a look at your site - trust me, mate, I've seen worse. :) What kind of feel are you going for? You could strip some of the content down on the homepage, make it a little punchier and then have text blocks to offer more info, with a call to action to read more / click through. The Education child theme on Genesis, for example, could offer something like that: http://demo.studiopress.com/education/ The great thing with any design is you never need to stop tweaking. :)

penneyfox
penneyfox

Thanks for the great ideas especially the WPtouch Pro! We're in the process of scraping my current business blog and developing a new wordpress site with all the coolness factors that comes with it. I'll share this with my designer. And how funny that you brought up the Geo-Cities ... I TOTALLY remember those sites! I remember this black background and neon font colors. Thank goodness we're past that stage with blog sites :)

Danny
Danny

Hey there Penney, One thing I would do is check out how both WPtouch Pro and a responsive design website look on a mobile browser. WPtouch Pro is great for "just blogs", but can be more restrictive on full websites, since the navigation and page tabs don't flow as well as a responsive site does. For a comparison, check out how this blog, or For Bloggers By Bloggers looks compared to Punk Views on Social Media - http://punkviewsonsocialmedia.com Cheers!

penneyfox
penneyfox

Thanks for information about the wordpress stuff! I passed your message along to my designer so we can review all of our options. We're in the early stages of the development process so this post came at a great time. thanks again :)

Jason Konopinski
Jason Konopinski

You certainly know my thoughts on this subject. Railing against mediocre content is kinda my thing. :)

Barrett Rossie
Barrett Rossie

Oh God, Jason. Please don't go to my blog. Please. Seriously, Danny makes a good point. I'll just add that blogging regularly helps you get better. Even a small and simple idea can be a great post if written well. I don't think people should be intimidated if they don't have reams of original data to analyze. Sometimes a small idea, with a personal observation, can make a great conversation starter.

Jason Konopinski
Jason Konopinski

Ha! Perhaps I need to clarify: I certainly don't expect every post from every blogger to be Pulitizer Prize material, but I *do* want to be challenged intellectually or see something presented in a unique way. If a post's conclusions and arguments are formulaic and predictable, I lose interest - and I'll spend my time elsewhere. And I'll admit that I have high standards of quality for my content, especially mechanical/grammatical, and extend those same high standards to those who I choose to read. What I really crave is authenticity and some vulnerability in the writer. You don't need to have all the answers perfectly laid out. I think a blog is a wonderful idea lab for working your way through really complex topics. :)

Barrett Rossie
Barrett Rossie

Great, then I'm still in business! :) To put a point on it, you have to be compelling. A lot of things can get in the way of that goal. I see blogs where there's lousy design, horrible grammar, and a variety of other offenses, yet there's something compelling in the end, so I leave happy and maybe even come back. But if you don't have a really compelling point, the offenses Danny lists really put a nail in the coffin.

Danny
Danny

They don't call you Mister Tibbs for nothing! Oh... wait...

Hootie Hammersmith from Homby
Hootie Hammersmith from Homby

Just so you know for all your beeching about Blogger it looks great on mobile!

Danny
Danny

Hey there Howie, Don't you try and change names just to get past the alien captcha!

Keith Davis
Keith Davis

" it takes a very different mindset to be a blogger, and one that stays the course." Amen to that Danny.


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