When to Defend Yourself and When to Walk Away

Defend or walk away

One of the biggest questions most businesses have about social media is what you should do when someone posts something negative about you. This could be a tweet, a Facebook status update, a mention in a LinkedIn group, a blog post, a video response to one of your YouTube videos – basically, anywhere where there’s [...]


Kenneth Cole Is Just The Latest in a Long Line of Bad PR Decisions

Kenneth Cole cairo tweet

There’s an old saying that any publicity is good publicity – but is it? Kenneth Cole might be questioning it, after the tweet in the image above – that tied his retail chain’s sale into the devastating events currently happening in Egypt – was picked up and discussed on various PR and marketing blogs and [...]


Lessons from an Entrepreneur Turned CEO

Gini Dietrich

This is a guest post from Gini Dietrich, CEO of Arment Dietrich, Inc. Nearly three years ago I had to make the transition from working in the business to working on the business. It was a difficult transition (sometimes still is) because no one tells you how to do it. When I asked my peers, [...]