• A Very Merry Social Media Christmas I was originally going to write a Christmas blog post of my own, to thank you all for continuing to be part of this little part of the web, and for giving up the time in your day to be here when you could be somewhere else. But then I thought – it’s Christmas Eve, […] 13 responses 1 min read December 24, 2010
  • Setting Your Stall from Your First Blog Post As I start to wind down for the year – and, I guess, with the ubiquitous year-end blog post to come – I looked back at my very first post on this blog to see where I started. (Note – I’ve been blogging on and off for about 12 years but this is the one […] 18 responses 5 min read December 22, 2010
  • Culture Club or Knowing Your Customer Did you know that in Germany, you should always use a knife and fork to eat sandwiches? Or that in Italy you shouldn’t yawn in front of others? How about clicking your fingers or whistling in China – did you know it’s rude? There are a lot of differences between cultures. Some are less profound […] 43 responses 1 min read December 20, 2010
  • Mixing It Up When you have a great meal, do you tell your friends about it? When you see a great movie, or hear a great CD, are you someone who recommends it to others? Word of mouth is the most trusted recommendation factor around. We trust our friends, our families, our connections. We’d rather go with their […] 22 responses 2 min read December 19, 2010
  • Influence That! There’s a lot of negativity around online influence tools at the minute. Things like Twitter Grader, Klout and similar are coming under fire, with common complaints being how is influence decided, what metrics are used, and does it even matter anyway. Allyson Kapin came up with a great statement, about measuring impact as opposed to […] 26 responses 1 min read December 17, 2010