Pop quiz. How many of these phrases do you recognize? – It’s all about the dialogue. – You have to fish where the fish are. – You have to engage. – You can’t measure the ROI of social media. – Look at Zappos / Dell / Best Buy / Jetblue / Comcast as examples of [...]
You Don’t Say…
October 28, 2009 31 Comments
Filed Under: Insights Tagged With: action plans, social media, user experience
