Businesses spend small fortunes on making their brands presentable. 
They polish their message; media train the CEO; and give their website a shiny new look and feel.
Everything’s very nice; very safe; very presentable. Ready to be the poster child for Industry X.
And then they open their mouths.
Polishing is great; training is great; shiny is great. But [...]

Whenever I used to meet with a potential new client that was interested in a social media program, I always used to take a piece of paper with a little drawing on it.
The surprise on their faces was always entertaining when they’d ask for my ideas for them, and instead of presenting a huge multi-slide [...]

Here’s a question for you. If you’re in business, how do you treat your clients?
Or, to look at it another way, how do your clients treat you?
Is it with respect and shared passion for doing the same work, or is it just having a need for each other and no more?
When dealing with a client, do [...]

Children fear nothing. They may be scared of something, but it’s a different kind of fear.
They want to check out everything around them. They look at things differently from us. They see unique and new; we see “been there, done that”.
Children have that innocence that says everything has yet to be discovered. They don’t care [...]