Poster Child

Businesses spend small fortunes on making their brands presentable.  They polish their message; media train the CEO; and give their website a shiny new look and feel. Everything’s very nice; very safe; very presentable. Ready to be the poster child for Industry X. And then they open their mouths. Polishing is great; training is great; [...]


Case Study

Don’t wait to read case studies in your industry – be the case study instead.  


Putting the I in Social Media

Whenever I used to meet with a potential new client that was interested in a social media program, I always used to take a piece of paper with a little drawing on it. The surprise on their faces was always entertaining when they’d ask for my ideas for them, and instead of presenting a huge [...]