One of the key takeaways that you’ll hear most in social media is that you have to listen. You have to listen to what your audience is saying; you have to listen to what your customers are saying; you have to listen to what your competitors are saying; and you have to listen to what [...]
Mapping Your Way Through Social Media
October 27, 2009 36 Comments
Filed Under: Insights Tagged With: business tools, social map, social media
Small Business Not Ready for Prime Time – Yet…
February 1, 2009 5 Comments

This is a guest post from Elaine Young, who I have had some great conversations with recently about small business and social media. Elaine has some interesting views on why so many small businesses aren’t using social media, and I asked her if she’d share them with you. 2008 was the year that Twitter saw [...]
Filed Under: Guest Posts Tagged With: business tools, social media best practices, social media for small business, social networking
