If you’ve been watching the social stream the past week or so, you’ll have seen a slew of examples where a company has received a bit of a black eye in social media. From social media darlings JetBlue to Air Canada and the Washington Metropolitan Area Transit Authority, it’s been a bit of a wake-up [...]
Saving Face When Your Company’s Doors Are Blown Off
August 12, 2010 4 Comments
Filed Under: Insights, PR Tagged With: #kaizenblog, crisis comms, social media, twitter
