customer loyalty – Danny Brown

Why Hootsuite Understands Loyalty

Last week, several web services like Hootsuite, Livefyre, Quora, Foursquare and more crashed as Amazon Web Hosting’s EC2 servers took a nosedive off the diving board and into an empty swimming pool. The technical issues that Amazon experienced meant you couldn’t access the services hosted by Amazon Web (or, if you could, with very limited… [Continue Reading]

I Want to Fall in Love With You

I’m a romantic. I think that love is the one constant that we all want to be in. We want to love and be loved; being in love is infinitely more preferable than being alone and unloved. You, as a business, want me to love you. Or you should. You should be wooing me big… [Continue Reading]