Sunday Shorts – Businesses Doing It Right Edition

Businesses doing things right

Anyone that reads this blog regularly, or knows me on Twitter/Facebook, would probably say I do my fair share of questioning (or criticizing, depending on your take). It’s probably a fair statement – because we all should question and criticize when something seems off. Otherwise, we’ll live in a world of unicorns and pixie dust [...]


The Problem With Perception

Perception

In public, people say and do things to build a perception of them. Some of this is calculated; some, natural. After all, perception is everything. It gets you work; clients; a promotion; a date; a raise; and more. No-one wants to be perceived as anything but awesome, so they build the perception about them carefully. [...]


Everyone is a Customer

One of the things we’re always advised to be wary of is that social media puts us in the spotlight 24/7. As businesses, we need to be focused on our customers and their needs, and as customers we now have an “in” to the businesses that provide us our goods and services. This have been [...]