Customers and employees are your two most important ingredients in a successful business. Without one, you can’t have the other. Customer service is an especially hot topic for me, as I’ve worked in improving how service is measured and improved at a few companies, where previously it was maybe in third or fourth place when… [Continue Reading]
I’ve loved the idea of Posterous from the start. As a quick-start blogging platform, Posterous offers a pretty robust platform to build your blogging expertise from. One of the biggest things that puts many folks off from starting a blog is often the time commitment needed. Yet with the ability to post via email, Posterous allowed… [Continue Reading]
Hi guys. Since you helped me immensely when I asked your views on a blog redesign (which will be unveiled soon thanks to Lisa Kalandjian of SceneStealer), I’d like to ask your views again, if that’s okay? Currently I have an account at Posterous, which I use for short and punchy thoughts. They’re mainly ideas… [Continue Reading]
If you look to the right of this blog and scroll down a little, you’ll see a widget entitled “soundbites”. It’s from my latest home online, Posterous. Perfect for both casual and more serious bloggers, Posterous is based on a pretty funky idea – to make blogging as simple as possible for as many people… [Continue Reading]
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VP, Product Intelligence at Jugnoo Inc., an internet and media technology company for consumers and business. Award-winning marketer and blogger, and author of The Parables of Business, offering business strategies and advice through the art of storytelling. All thoughts on this blog are my own, and do not necessarily reflect the views of either employers and/or clients. [Read More…]
All content by Danny Brown is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 Canada License All content by Danny Brown is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 Canada License