Help Yourself to Help Your Clients

Client relations

There’s a great scene in the movie Jerry Maguire. In it, Tom Cruise’s sports agent character has finally lost it with his one client (a football player brilliantly played by Cuba Gooding Jr.). Frustrated by Gooding Jr.’s frosty relationship with the media, Cruise implores, “Help me to help you.” It’s a pivotal moment in the [...]


Social Media is the Playground at Recess

david mullen

This is a guest post from PR professional David Mullen, whose insights into the industry always intrigue me. I read his blog often and ask why many of his suggestions on how PR can evolve aren’t standard practice yet, and I’m delighted he’s sharing his views here today. You remember those days. You would run [...]


Why Scott Monty of Ford Motors Has My Respect

scottmonty_twitter

Being the lone line of defence when pretty much everyone’s after your blood is a thankless task that no-one should have to face, but Scott Monty of auto manufacturer Ford proves it can be done. As the lone social media face of the US car giant, Scott probably has one of the toughest jobs around [...]