Before We Believe You

Behind the mask

We buy products and services every day. Some we need, some we don’t. But we’ve heard good things about them so we buy them. Who have we heard good things from? Our friends. Our family. Our colleagues. People we trust. Why do we trust them? Because they’re not a mystery to us. They don’t wear… [Continue Reading]

The Art of Flying Blind

Storm clouds

I was flying home from Utah earlier this year, and it included a stopover at Houston. The clouds over Houston were super thick, and it seriously looked like we were flying into mashed up cotton wool on our descent approach to the airport. Because it was an evening flight, it was starting to get pretty… [Continue Reading]

Excuses and Explanations

Excuses are what you offer when you do wrong but don’t really care. Excuses are the shoulders of the junior in your team. Excuses are the lame attempts to cover your tracks. Excuses are the charlatan’s way to pull the wool over our faces. Explanations, however, are the truths behind the excuses and the steps… [Continue Reading]

We’re Watching

We’re watching. We’re watching what you say; how you say it; and the conviction behind it. We’re taking in the words you use; the directions you’re giving; the recommendations you’re sharing. We’re taking you at face value and trusting what our ears hear and our eyes see. Our eyes are our cameras and cameras never… [Continue Reading]

Why It’s All About Community

Community is a big thing for me. I talk about it a lot. I show my clients the value of community and social equity. My 12for12k project is all about bringing the global community together for one overreaching goal. Heck, my blog tagline is “Community; Connection; Conversation”. So, yes, community is a big thing for… [Continue Reading]