At Jugnoo, we’re in the middle of a very aggressive summer release schedule (including a new website!), with several big updates to our social dashboard.
I’ll be sharing more information about these shortly, and how they can help your business (especially from a social CRM angle), but in the meantime, I thought I’d share our “manifesto”.
These are the four key tenets that define us as a company, and how we intend to help you understand your customers better, as well as build loyalty with your customers.
Cementing everything we represent as both a company and as a technology platform, our message is simple:
Create awareness and stimulus at the very moment customers or prospects are the most receptive to your product or service. Target the right audience using Social Intelligence. Result: Generate Leads.
Consumers and businesses research online from numerous sources before making any purchase decisions. Be visible and engage prospects as they evaluate which brand or product to purchase. Result: Promote Product and Brand.
Make your business social, engaging and recommendation-based. Result: Increase Sales.
Listen to customers in real-time through Social Monitoring. Satisfy current customers and prospects to show that they matter, building increased loyalty and advocacy. Result: Loyalty and Advocacy.
As I said, we’re on a very aggressive release schedule, and there are a lot of cool tools and visual data solutions that we’ll be sharing soon – not to mention increased social analytics, team workflows, social hubs and some fun additions to our existing social dashboard.
Stay tuned – and if you want to check us out in the meantime and get used to the dashboard prior to our updates, you can sign up for free here.